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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 21, 2021

Fernando Rengfio-Dussan was very helpful with my auto claim. Specifically, he was very punctual in getting me and my insurance company the information that was required to process the claim. He provide More

by dw11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Fernando provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

There are no words to describe Lorena’s excellent customer service! We don’t think we could ever find the level attention to detail, effectiveness, and kindness all in one person. Lorena make the p More

by Ellie Bijaoui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us this fantastic five-star review. We are very happy to hear that Lorena provided you with such a positive experience! We sincerely value your business and look forward to having you as one of our valued customers for years to come. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

My advisor, Tony Fuentes was excellent as usual, I called him the day before because I needed to replace one tire and he immediately arranged for me to bring the car in the morning as I requested. The work p More

by glorialo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

We have been working with Jose for many years now, being our main point of contact with Mercedes. He is always available, with a clear understanding of potential issues concerning our cars. He follows up w More

by sergio regueros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us this fantastic review! We appreciate your business and look forward to sharing this five-star feedback with Jose. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

I have been going to Bill Ussery Coral Gables for many years and I am always very great full for the excellent and friendly service I receive. More

by Franw1416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

Excellent place, good professional people with high dedication to performance right job and keep a customer satisfaction all the time Full cooperation and good assistance at soon you arrive to the de More

by Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

Jose is knowledgeable, responsive and has a friendly and outgoing demeanor. It is reassuring to know that Jose has his customers backs and takes the time to explain in laypersons terms the repair issues, co More

by Susanorlandoliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

Execent service like always a ten very Happy coral gables Mercedes best service in south Florida Jose is the best always attentive and always on top thank you mecedles of coral gqbles More

by at gomez Alina Gómez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 19, 2021

Jose Artiles siempre Me ha atendido muy amable y muy profeciona,no tengo ninguna queja sobre El,es un profesional en su trabajo.gracias por el excelente servicio More

by armandogodinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 18, 2021

excellent service, proper manners, Im a very conservative client and for that trust is something very important to me, I’m satisfied to have left my vehicle in safe hands. More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Jul 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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