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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 08, 2021

The dealership is very organized from the moment you pull up they greet you with a smile and are waiting for you to answer in questions and help you. More

by mkalaf1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Best service guarantees! I had the pleasure meeting Stephanie on the service department and she helps me out pretty quickly. She is very knowledgeable and on point went it comes to Mercedes Benz. More

by Deymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Stephanie and our team have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Exceptional service as always. The service department resolved my issue and to my surprised finished the work in one day. I was given a loaner that was exceptional, clean and new. Always a pleasure to More

by Reydorta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Coming to Mercedes Benz services is really a pleasure. Jose Artiles and the whole team makes you feel confident and special in all areas of service. I highly recommend Mercedes Benz Coral Gables as the hi More

by Alejandro Rodriguez - Armas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Alejandro! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose and the team to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Guillermo Requena is the best. Every time I have to handle something with my vehicle he is efficient, professional, and quick. I would give him a raise if I were a manager for his great work. Thank you More

by Ricky Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Ricky, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Guillermo was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

I have been lucky to have Mr. Requena as my service advisor . His professionalism is incredible . Mercedes Benz is lucky to have him . People like him is what makes me want to have a Mercedes . More

by Roly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Guillermo and our team look forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

I keep buying Mercedes because of the excellent service through Stephanie Segovia , We know that when we need any repairs would be able to get it fast and professional ,thank you More

by Aimee Cabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Aimee, Thank you for taking the time to share your feedback with us. Stephanie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Services are great and customer service five stars. Stephanie is the best ever had a good disposition for me. I recommend this place for everyone. More

by rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Stephanie and our team. We're glad to hear we delivered such a great 5-star experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

I always have the best experience in the dealer, my consultant Stepahnie helps me to solve all my doubts and all the problems with my car always giving me the best options, she keeps me abreast of the More

by Graciela Estiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Graciela, it's great to hear that Stephanie and our team have been so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 08, 2021

Andrea is exceptionally professional. She stepped in and addressed the problem with my car. We need more Service Reps like Andrea who take charge and act in a timely manner no excuses! More

by Omachabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Andrea and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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