Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables

Alex Morales

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.3
77 Reviews

Dealership Experience

12 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.3

77 Reviews

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77 Reviews of Alex Morales

October 26, 2026

Dealership Rating
Employee Rating

Poor communication, long wait times. No lender vehicles, far from the glory days when I used to be excited to go to the mb dealership More

by victormantovan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 29, 2026

Mercedes-Benz of Coral Gables responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Gabriel Camps, General Sales Manager gabriel.camps@mbcoralgables.com 786-984-8637

October 23, 2026

Dealership Rating
Employee Rating

Alex, our service provider has come to be a real pleasure to work with. He was efficient, knowledgeable and a great communicator. More

by millerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2026

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Gabriel Camps, General Sales Manager gabriel.camps@mbcoralgables.com 786-984-8637

September 02, 2026

Dealership Rating
Employee Rating

The staff is courteous. They get to know you and anticipate your needs. Alex Morales is the best service advisor. He is responsible and takes care of your needs in a profess More

by José L. Acosta
Recommend Dealer
Yes

Other Employees Tagged: Frank Portillo

Sep 15, 2026

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Gabriel Camps, General Sales Manager gabriel.camps@mbcoralgables.com 786-984-8637

August 27, 2026

Dealership Rating
Employee Rating

I was treated wonderfully and all my issues were solved on a timely manner. I will use them again More

by marioperez305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Mercedes-Benz of Coral Gables responded

Knowing you felt welcomed and had all issues with your Mercedes-Benz GLE 350 addressed promptly is rewarding. Our service department is pleased we could resolve every concern for you, and we look forward to your next visit. Gabriel Camps, General Sales Manager gabriel.camps@mbcoralgables.com 786-984-8637

August 10, 2026

Dealership Rating
Employee Rating

This is a very good and professional place. The mercedes benz of oral gables is the best More

by snrod8
Recommend Dealer
Yes
Aug 10, 2026

Mercedes-Benz of Coral Gables responded

Knowing you consider our service department the best means a lot to our service team. We appreciate your kind words about your Mercedes-Benz GLE 450 service. Gabriel Camps, General Sales Manager gabriel.camps@mbcoralgables.com 786-984-8637

August 10, 2026

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Employee Rating

Very professional the problem was resolve very quick very happy whit e erything higher-end More

by jcfg9202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Mercedes-Benz of Coral Gables responded

Our team is pleased we could resolve the issue quickly during service on your AMG GLE 53. Knowing you found our service professional and prompt means a lot to our service department. Gabriel Camps, General Sales Manager gabriel.camps@mbcoralgables.com 786-984-8637

August 07, 2026

Dealership Rating
Employee Rating

They need more service reps. Not enough time to answer calls. Considering they had my brand new car for almost 2 months the service manager himself should have called me to keep More

by L. Massirman
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert in service?

Aug 07, 2026

Mercedes-Benz of Coral Gables responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Gabriel Camps, General Sales Manager gabriel.camps@mbcoralgables.com 786-984-8637

January 03, 2025

Dealership Rating
Employee Rating

Professional and knowledgeable! Detailed attention & Excellent Service!! Alex Morales is terrific!! I have service my S. class with this dealer for the last 18 years! Great experien More

by josiewangcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Morales

Jan 14, 2025

Mercedes-Benz of Coral Gables responded

Josie, We are very happy to hear that Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

January 01, 2025

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Employee Rating

I dropped the car at 7 am they gave me the best loaner, and by 2 pm the car is done and my service advisor Alex Morales is great, I will always service my car here, this is the best dealership in South Flo More

by jackpunma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Mercedes-Benz of Coral Gables responded

Mr. Punma, It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

December 21, 2024

Dealership Rating
Employee Rating

I have being doing business with Mercedes-Benz of Coral Gables for over 10 year now and it has been one of the best experience of my life. They treat you like family. I have delt with Jorge Quevedo and A More

by Aperez12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Manso, Jorge Quevedo, Shamir "Sam" Ali , Hugo Martinez

Dec 23, 2024

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

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