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Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables
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Alex Morales

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
57 Reviews

Dealership Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

5.0

57 Reviews

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57 Reviews of Alex Morales

April 24, 2024

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Employee Rating

The staff is always very welcoming. The dealership is kept very clean and accommodating. Service team does an excellent job. More

by Francesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Pereda, Hector Brito, George Ciorobea, Stephanie Segovia

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Apr 24, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

October 11, 2023

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The staff is very friendly and always go out their way to make the customer welcome. More

by Alonzo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 12, 2023

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

September 26, 2023

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Employee Rating

Alex morales was very professional and knowledgeable. Highly recommend him and this dealership for service. Always amazing and timely service. More

by New BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Alex and our team. We're glad to hear we delivered such a great experience! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

September 20, 2023

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Employee Rating

Eevery interaction was enjoyable and seemless Alex was great as usual!! Very professional environment and it is a great place to get thing serviced. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2023

Mercedes-Benz of Coral Gables responded

Thank you! Alex and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 29, 2023

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It is always easy to get service appointments and great service. Comfortable waiting area space. More

by lv618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 02, 2023

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Always the best service. Byron is the most accommodating. Everyone is there to please. Will always go to coral gables. Local dealer right across the street but always go to c More

by mike94462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Byron Soler , Mattias

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Jul 03, 2023

Mercedes-Benz of Coral Gables responded

Thanks, Mike, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 11, 2023

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Employee Rating

The service was exceptional and very quick. My service representative had text me within the hour that the car was ready while I was at work. The transportation to work was also fantastic. Than More

by SAL_SOTOMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 12, 2023

Mercedes-Benz of Coral Gables responded

Sal, Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

February 13, 2023

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Employee Rating

Alex M. was very nice and helpful, he is even following up on a question I had on my car's display. More

by scotlandst
Recommend Dealer
Yes
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Feb 13, 2023

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Please let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

August 30, 2022

Dealership Rating
Employee Rating

Fast, efficient and super customer service focused. Had a loaner ready for me when I dropped off my car. More

by Ivydiaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 31, 2022

Mercedes-Benz of Coral Gables responded

Ms. Diaz, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 10, 2022

Dealership Rating
Employee Rating

Schedule for "A" service was perfect. ride to and from dealership was perfect. on time and at predicted cost. More

by Dimonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 11, 2022

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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