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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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April 30, 2021

Every time I come to Coral Gables from Pembroke Pines I’m never disappointed. The service jose provides, the patience is outstanding. I will always recommend this dealer just because of him. More

by Edison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 01, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 29, 2021

Renzo did an outstanding job handling all of my requests. His attention to detail and communication was superb. I will definitely be going back to him when I need anything related to my AMG. Thanks again ! More

by Eliot63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo Hidalgo
Apr 30, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Eliot, for your business and this review. We're happy to hear that Renzo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 28, 2021

Service was done on time and they went beyond what we expected. And my car was returned to me beautifully cleaned and gas full. Thank you More

by Andreina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Andreina, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 28, 2021

Long time customer at this Dealership. I consider Mercedes-Benz of Coral Gables the best Dealership to work with. Freddy is very knowledgeable and friendly. Knows his vehicles. Lorena is always wel More

by Eibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Apr 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 26, 2021

Excellent service, outstanding. Marcos is great professional, very kind and friendly. The service was done very quickly and great quality. Car was return clean. Thank you More

by seroma2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! Marcos and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 25, 2021

My service Ambassador is exceptional. They always do a great job. I’m always confident that my car is at its optimum when it’s returned. More

by Girldebra
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 23, 2021

Excellent service department! Byron Soler was so very helpful, polite and professional as were all the members of the team who helped during my visit. More

by msmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 23, 2021

Awesome service. Very friendly staff, well organized and clean environment. The staff works with the client in helping their needs and go above and beyond to help with all the requests. Frankie Cao my repre More

by Glendaf21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy Frankie provided you with such a positive experience! We sincerely value your business, Glenda, and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 20, 2021

Jose Artiles has always taken really good care of me. Tremendous customer service. Whenever I have issues with my car I always call him and he resolves the issue and is happy to do so. Definitely would r More

by nelsoneagle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 20, 2021

Jose was great. Went in at 8:30am and was out by 9:45am Making the appointment was quite easy as well. Thank you, Steven More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

Steven, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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