Mercedes-Benz of Cutler Bay

Mercedes of my dreams Oscar really made us feel comfortable as can be. Very professional and comforting, contacting us to make sure everything was swell even after the purc Oscar really made us feel comfortable as can be. Very professional and comforting, contacting us to make sure everything was swell even after the purchase. thank you again!!! so much More

Excelent service. The dealer complied with the offer received by e-mail. Laura Delgado is an excellent professional, fully committed with customer needs. Post car's d The dealer complied with the offer received by e-mail. Laura Delgado is an excellent professional, fully committed with customer needs. Post car's delivery, I have faced a water leaking though right forward column when I got a heavy rain. The issue has been fixed, but it is very disappointing to have this kind of problem in a new car. I hope that the dealer will provide full support in case of the consequences of such issue and repair. More

The team at MB Cutler Bay is truly exceptional The team at MB Cutler Bay always make me feel like a celebrity. The service I've received at MB Cutler Bay is a cut above anything I've ever experien The team at MB Cutler Bay always make me feel like a celebrity. The service I've received at MB Cutler Bay is a cut above anything I've ever experienced. More

Mr. Jones was very in tuned with my needs and not like norma l salesman whom just want to make a sale. He was very respectful, pleasant and patient. It's unfortunate, that I have been treated as if I was wasting l salesman whom just want to make a sale. He was very respectful, pleasant and patient. It's unfortunate, that I have been treated as if I was wasting the sale man's time. It's a blessing from God to be able to pay Cash for my purchases. To God be the Glory! More

So great! This was the first time I ever leased a car. Being a recent college graduate I was hesitant to walk into a dealership. Everyone made the experience so This was the first time I ever leased a car. Being a recent college graduate I was hesitant to walk into a dealership. Everyone made the experience so easy and comfortable. More

Taking Customer Experience to another Level! Buying a new car can be the best or worst process, but buying one at Mercedes-Benz of Cutler Bay with Laura Delgado by far have being the best!!. Sh Buying a new car can be the best or worst process, but buying one at Mercedes-Benz of Cutler Bay with Laura Delgado by far have being the best!!. She followed through and found the exact car I wanted, and made the price & financing work to meet my requirement. Paperwork was a breeze with Laura - no pressure or hard sell on extras! Awesome experience from start to finish thanks to Laura Delgado. THANK YOU for the warm welcome and awesome experience. With kind regards, Yaima More

Very fast and friendly service!! Very good and fast service, not only that ! Friendly and reliable advice ,(not pressure!) on future others services o repairs! The staff , all of t Very good and fast service, not only that ! Friendly and reliable advice ,(not pressure!) on future others services o repairs! The staff , all of them, smiling,friendly,attentive, make feel you good! Thanks to Adviser Mr.Jose Castillo and others service staff !! More

Lease We are MB customers for many years and Laura has taken care of us for several years. She is beyond professional, customer service oriented and very We are MB customers for many years and Laura has taken care of us for several years. She is beyond professional, customer service oriented and very helpful. She is highly recommended by us since we have leased several units from her at MB Cutler Bay. More

Amzing Buying Experience We absolutely HATE dealing with auto dealerships! We went to several auto dealerships from Tennessee to Florida to order a new G-Wagon. The other deal We absolutely HATE dealing with auto dealerships! We went to several auto dealerships from Tennessee to Florida to order a new G-Wagon. The other dealerships wanted to sell us what they had in stock, gave us the line it would be year before we got the vehicle or they were marking up the vehicle. The very last Mercedes dealership we walked into ( which by the way is literally the very last one you can walk into in Florida - Southern most point) was Cutler Bay Mercedes. We were expecting the same. WE WERE SHOCKED! No high pressure, calm peaceful environment, and they actually LISTENED TO WHAT WE WANTED. The vehicle was ordered and THERE WAS NO MARK UP! Joe Maya our sales person kept us informed throughout the entire process from order, build to delivery! It took a total of 3 months from order to when we actually received the vehicle! Cutler Bay Mercedes has earned our business for life! More

Great experience!! We highly recommend Oscar, as repeat clients, we are very happy not only with the deal received but also with excellent customer service. Great experi We highly recommend Oscar, as repeat clients, we are very happy not only with the deal received but also with excellent customer service. Great experience! Again. More