Mercedes-Benz of Cutler Bay

Ira knocked it out of the park As a repeat customer, Mr.Jones was still able to make this experience special. His professionalism and willingness to meet my needs did not go unnot As a repeat customer, Mr.Jones was still able to make this experience special. His professionalism and willingness to meet my needs did not go unnoticed. His knowledge and experience was evident. Cutler Bay is lucky to have him. More

Excelente Because they have excellent quality time with costumer. Excellent product and exelent service.they are a perfect team . Best experience in this deale Because they have excellent quality time with costumer. Excellent product and exelent service.they are a perfect team . Best experience in this dealership. Amazing place and excepcional employees. More

completely outstanding Received courteous help to process the transaction my questions were answered to my satisfaction and the atmosphere and courtesy of the sales person m Received courteous help to process the transaction my questions were answered to my satisfaction and the atmosphere and courtesy of the sales person made my experience completely outstanding More

Great awesome experience! Great experience at this place! Very direct fast and efficient! Robert calle is an awesome sale person! I would deffenetly come back in 4 years to get Great experience at this place! Very direct fast and efficient! Robert calle is an awesome sale person! I would deffenetly come back in 4 years to get a new vehicle. More

JUne Service Service is always top notch. Herbert Kanzki is knowledgeable and is able to guide you through the service process. Car is running smoothly. And the Service is always top notch. Herbert Kanzki is knowledgeable and is able to guide you through the service process. Car is running smoothly. And the work was competed iwithin the advised time More

** Efficient, Honest and Customer Focused!! ** Carmen has been my Sales rep for several years, shes always honest, efficient and focused on the customer. Walked in to the dealership at 4 and left b Carmen has been my Sales rep for several years, shes always honest, efficient and focused on the customer. Walked in to the dealership at 4 and left by 7pm with a new car at an amazing price. She is amazing!!! More

Excellent Received courteous help to process the transaction my questions were answered to my satisfaction and the atmosphere and courtesy of the sales person m Received courteous help to process the transaction my questions were answered to my satisfaction and the atmosphere and courtesy of the sales person made my experience completely outstanding More

Smooth and Pleasant Experience Everything from the moment I walked in and was greeted, until the moment I drove off with my first Benz was perfect. The environment at this site is Everything from the moment I walked in and was greeted, until the moment I drove off with my first Benz was perfect. The environment at this site is welcoming and very comfortable. ( The presentation of the site was classy, the staff was professional and wore genuine smiles, and the bathroom was squeaky clean.) Two memorable guys that helped make my experience perfect were Joe Maya and Ewer Aguiar. Joe Maya was the perfect Benz sales rep. He was super cool, patient, knowledgeable and easy going. He helped me feel comfortable and confident about my choice. I am so happy with my new C300! We were so meant to be:-) Ewer Aguiar was awesome. He handled the paperwork process smoothly. He was clear, and cut straight to the point. I am first time Mercedes owner and feel like I will be a customer for life now! More

Service Review As always, great services again Herbert was excellent . I was put on a loaner so I don't have to miss work and the tire was changed as it should. As always, great services again Herbert was excellent . I was put on a loaner so I don't have to miss work and the tire was changed as it should. More

Exceptional Experience! My recent EXCEPTIONAL experience prompted a sincere note of thanks and appreciation to the team at Cutler Bay Mercedes who greeted and treated me with My recent EXCEPTIONAL experience prompted a sincere note of thanks and appreciation to the team at Cutler Bay Mercedes who greeted and treated me with courtesy, respect and honesty from the moment I placed my first phone call to waving goodbye as I drove a beautiful new CLA 250 off of the lot! WOW, what a surprisingly pleasant customer experience at Mercedes of Cutler Bay compared to other dealerships who lured me into their showroom only to sequester and pressure me into a sale. Thank you, Carmen, for taking my initial call and listening. Your honest approach by phone is what lured me in to meet you. I feel fortunate to have worked with you, Dan Baster, and Hugo. Thank you ALL for MBracing me (hugs) and for the AWESOME deal!! More