Mercedes-Benz of Cutler Bay

great customer service Always a pleasure dealing with Adam.....went in for service and everything just runs so smoothly. From making the appointment to picking up my car!!!! Always a pleasure dealing with Adam.....went in for service and everything just runs so smoothly. From making the appointment to picking up my car!!!!! More

Great Customer Service Experience Buying my CPO E class Was able to decide on a car quickly and had a wonderful purchase experience. My Sales Consultant Bernie did a phenomenal job. I felt like I was workin Was able to decide on a car quickly and had a wonderful purchase experience. My Sales Consultant Bernie did a phenomenal job. I felt like I was working with family during the process. I got the asking price for my trade and CPO. I will definitely be working with the Cutler Bay team on future car purchases. More

First Class Customer Service As a Loyal Customer, I felt welcome upon arriving. I was greeted with respect and was offered a quick solution even though I did not have a scheduled As a Loyal Customer, I felt welcome upon arriving. I was greeted with respect and was offered a quick solution even though I did not have a scheduled service appointment. More

My experience at the service department i was very please with the service department. I liked the fact that Vernon Chang tried to help me making a quick solution to my problem I had to i was very please with the service department. I liked the fact that Vernon Chang tried to help me making a quick solution to my problem I had to wait only an hour and thirty minutes. Thank you Mr. Chang More

Charlie R. is quite professional I have used Cutler Bay's service since the dealership opened and have had absolutely no complaints. It would be nice if they would provide a Maybach f I have used Cutler Bay's service since the dealership opened and have had absolutely no complaints. It would be nice if they would provide a Maybach for a loaner More

Awesome I was very pleased with the expertise of your service department. I also liked the fact that the loaner car was a very nice car and very well kept. I was very pleased with the expertise of your service department. I also liked the fact that the loaner car was a very nice car and very well kept. More

Great service tire leaking air on tire less than a year old . was replaced with new tire I had road side assistance come to fix flat tire and was able to drive it tire leaking air on tire less than a year old . was replaced with new tire I had road side assistance come to fix flat tire and was able to drive it to the dealership for repairs. More

Wonderful buying experience Very nice buying experience. Highly recommended. This was by far my best buying experience. Maribel Ramos is great and so is the rest of the staff! Very nice buying experience. Highly recommended. This was by far my best buying experience. Maribel Ramos is great and so is the rest of the staff! More

Ira knocked it out of the park As a repeat customer, Mr.Jones was still able to make this experience special. His professionalism and willingness to meet my needs did not go unnot As a repeat customer, Mr.Jones was still able to make this experience special. His professionalism and willingness to meet my needs did not go unnoticed. His knowledge and experience was evident. Cutler Bay is lucky to have him. More

completely outstanding Received courteous help to process the transaction my questions were answered to my satisfaction and the atmosphere and courtesy of the sales person m Received courteous help to process the transaction my questions were answered to my satisfaction and the atmosphere and courtesy of the sales person made my experience completely outstanding More