Mercedes-Benz of Cutler Bay

Exceptional Experience! My recent EXCEPTIONAL experience prompted a sincere note of thanks and appreciation to the team at Cutler Bay Mercedes who greeted and treated me with My recent EXCEPTIONAL experience prompted a sincere note of thanks and appreciation to the team at Cutler Bay Mercedes who greeted and treated me with courtesy, respect and honesty from the moment I placed my first phone call to waving goodbye as I drove a beautiful new CLA 250 off of the lot! WOW, what a surprisingly pleasant customer experience at Mercedes of Cutler Bay compared to other dealerships who lured me into their showroom only to sequester and pressure me into a sale. Thank you, Carmen, for taking my initial call and listening. Your honest approach by phone is what lured me in to meet you. I feel fortunate to have worked with you, Dan Baster, and Hugo. Thank you ALL for MBracing me (hugs) and for the AWESOME deal!! More

pleasurable, feel very comfortable. Excellent personnel. I was very comfortable as soon as I walked in the building. Every body was very helpful in every moment, from choosing the right car to the end with a I was very comfortable as soon as I walked in the building. Every body was very helpful in every moment, from choosing the right car to the end with all the paper work. It was a pleasure to make business with Ira, a tral gentleman , thanks for everything. More

Excellent service Berny's assistance was top-notch! Assisted in all aspect of the purchase from overnighting paperwork back and forth to recommending a reliable shipper Berny's assistance was top-notch! Assisted in all aspect of the purchase from overnighting paperwork back and forth to recommending a reliable shipper to get the vehicle to me with white glove door-to-door service. Never pushy, always professional. I couldn't recommend Cutler-Bay Mercedes and Berny in particular more highly. More

Outstanding. Ruben Abreu the service manager and Herbert K., the service advisor are both outstanding, personable and knowledgeable. Getting my loaner car was al Ruben Abreu the service manager and Herbert K., the service advisor are both outstanding, personable and knowledgeable. Getting my loaner car was also a very pleasant experience. More

Great Service!! Car had a squeaking noise when going over a bump or hill. It was driven and tested to silicate problem. Great Service from the advisors to everyone th Car had a squeaking noise when going over a bump or hill. It was driven and tested to silicate problem. Great Service from the advisors to everyone there from the moment you drop off the car. More

Amazing service experience From the moment I contacted Ewer Aguiar, I've always felt I was dealing with a truth professional. Not only Ewer ensured I was going to receive a call From the moment I contacted Ewer Aguiar, I've always felt I was dealing with a truth professional. Not only Ewer ensured I was going to receive a call from from the service team, but he also followed up in the process, making sure my services were handled the right way. The service process was a pleasure, no surprised and no additional delays. I can't picture my self going to another dealership for a service or new car purchase.. Mercedes Bens of Cutler Bay and Mr. Ewer Aguiar have really earned my business More

Great buying experience. My wife and I were only going to see the new cars, but because of the attention and the service provided by Ewer Aguiar we end up buying a new vehicle My wife and I were only going to see the new cars, but because of the attention and the service provided by Ewer Aguiar we end up buying a new vehicle. Also have to mention Hugo Sanchez from finance very professional gentlemen. Overall Great buying experience. More

service It was easy to take and pick up my car. Mr. Jose Castillo was attentive to my needs. I will continue to take my car to him. It was easy to take and pick up my car. Mr. Jose Castillo was attentive to my needs. I will continue to take my car to him. More

Cutler bay service is the best Adam is the best advisor at MB cutler bay! Will keep buying cars again and again 4th time running ! Keep it up Bill Ussery! Woo! Adam is the best advisor at MB cutler bay! Will keep buying cars again and again 4th time running ! Keep it up Bill Ussery! Woo! More

Excellent customer service Personal attention was excellent. Dealership was clean and cars are well displayed, large inventory of and ample color selection making difficult to s Personal attention was excellent. Dealership was clean and cars are well displayed, large inventory of and ample color selection making difficult to select a great car. More