Mercedes-Benz of Cutler Bay

Amazing Experience! I had my eye on a specific car for a while and went in three times to try and take the car home. Every time I went I was helped by the same person, Ew I had my eye on a specific car for a while and went in three times to try and take the car home. Every time I went I was helped by the same person, Ewer. He was so patient with me every single time I went and worked with me until we found the perfect deal. His level of attention and desire to help me get the car I wanted really says a lot about him as a person! At the Mercedes Benz dealership he works in, the service that is provided feels like VIP service. Everything flowed in an organized order during the leasing of my new car and felt extremely professional. I will get my next lease here as well. I don't think I will have the desire to get any other type of car because of the level of service I experienced with the car leasing process. More

I went to service my 2014 CL550 and I purchased a S550 I went to service my CL550 and passed to say hello to Sergio Serrano. I commented it was kind of an inconvenient for me the fact that my CL550 has 2 I went to service my CL550 and passed to say hello to Sergio Serrano. I commented it was kind of an inconvenient for me the fact that my CL550 has 2 doors. He showed me a nice 2015 S550 and convinced me to buy it. I never felt pressure. It was more like a rational process. Good experience. Carmen was also of help. More

Exceptional service all around My service adviser was exceptional. It was a true pleasure to have my car serviced at this location. I will recommend this location and my adviser t My service adviser was exceptional. It was a true pleasure to have my car serviced at this location. I will recommend this location and my adviser to anyone that asks. Nothing but positive and great things to say about the overall experience. Very pleased. Thank you Charlie Rodriguez! More

Excellent services ! As usual Mr. Robert Damas is an excellent professional, he is always kind and respectful, I already recommended this dealer and the services provided As usual Mr. Robert Damas is an excellent professional, he is always kind and respectful, I already recommended this dealer and the services provided by you to several colleges. More

Excellent On time service, exceeded my hopes and expectations. Even fixed things I forgot to mention, like gas cap, wheels, dents etc. plus washed car which it On time service, exceeded my hopes and expectations. Even fixed things I forgot to mention, like gas cap, wheels, dents etc. plus washed car which it needed. More

Fabulous Nothing but good. Courteous, kind, clean, good flow. I love all the personal the building the coffee nothing is below par. I'm telling all my friends Nothing but good. Courteous, kind, clean, good flow. I love all the personal the building the coffee nothing is below par. I'm telling all my friends to go there The best is IRA JONES a true gentleman and an asset to the dealership More

Excellent to be part of this dealer. Vernon has always been exceptional, professional and has always kept me posted on the process or the service of my vehicle. Vernon makes me feel speci Vernon has always been exceptional, professional and has always kept me posted on the process or the service of my vehicle. Vernon makes me feel special. More

Wonderful experience! Friendly, efficient and proactive. Laura was all those and more. Her smile and positive attitude didn't leave her side! My daughter was over the moon Friendly, efficient and proactive. Laura was all those and more. Her smile and positive attitude didn't leave her side! My daughter was over the moon with how well she was treated! More

It was a breeze! Charlie Rodriguez and the Mercedes Benz service team in Cutler Bay, Florida are exceptional. Professional, courteous and knowledgeable are the best a Charlie Rodriguez and the Mercedes Benz service team in Cutler Bay, Florida are exceptional. Professional, courteous and knowledgeable are the best adjectives to describe them. I'm so happy i bought my first Mercedes here! More

service Adam was efficient and offered me some specials. He kept me posted on the process of my vehicle so that I could pick it up as soon as possible. Adam was efficient and offered me some specials. He kept me posted on the process of my vehicle so that I could pick it up as soon as possible. More