Mercedes-Benz of Cutler Bay

Very happy with my second visit. It is my first time owning a Mercedes-Benz and I'm very satisfied with the service provided by Adam and the whole team. I wouldn't trust my vehicle an It is my first time owning a Mercedes-Benz and I'm very satisfied with the service provided by Adam and the whole team. I wouldn't trust my vehicle anywhere else. More

Great experience The experience was great because they took their time and found exactly what I requested! Ira, Laura and Henry and the rest of the staff were pleasant The experience was great because they took their time and found exactly what I requested! Ira, Laura and Henry and the rest of the staff were pleasant and supportive! Thanks! More

Exeptional es mi segunda experiencia, y quede muy conforme, este es mi 2 lease, y me bajo el pago, las 2 veces me ha atendido Dany , al que que lo llamo cariñosa es mi segunda experiencia, y quede muy conforme, este es mi 2 lease, y me bajo el pago, las 2 veces me ha atendido Dany , al que que lo llamo cariñosamente el chino More

Sunny Day Even though it was raining like crazy everyone in the service department was smiling, gracious, friendly and extremely efficient and for me that makes Even though it was raining like crazy everyone in the service department was smiling, gracious, friendly and extremely efficient and for me that makes for a sunny day. Chris at Hertz with the loaner car service was top drawer and Jose Castillo my Service Advisor was A number one with no exceptions. Love doing business at this dealership! More

Service Brought my car in as the coolant light was on......My adviser Adam is always a pleasure to work with.....he is kind, helpful and always available. H Brought my car in as the coolant light was on......My adviser Adam is always a pleasure to work with.....he is kind, helpful and always available. Had a loaner for 2 weeks.....always a clean and well maintained car. More

Exceeded Expectations From the first moment that I drove into the facility, to the moment that I picked up the car after service, the total experience was flawless. The pr From the first moment that I drove into the facility, to the moment that I picked up the car after service, the total experience was flawless. The prompt response of the service rep., the courtesy, communication, all contribute to a great experience. Even the personnel at the rental counter were unbelievable, especially Ariel who is the consummate professional. Can't say enough about everyone involved. More

PHENOMENAL The entire team was phenomenal, exceptional service. Al Torres was very professional, great product knowledge. Mr. Diaz was very detailed and patience The entire team was phenomenal, exceptional service. Al Torres was very professional, great product knowledge. Mr. Diaz was very detailed and patience throughout the process. More

NEW LEASE - CLA250 - HAPPY CUSTOMER Re-leasing was a smooth process. Anthony Demosthenis was very professional, as well as Hugo Sanchez. Fantastic human quality. Couldn't ask for bett Re-leasing was a smooth process. Anthony Demosthenis was very professional, as well as Hugo Sanchez. Fantastic human quality. Couldn't ask for better service. In addition, a week after, I came in with a flat tire, and was assisted by Adrian Lee Sang and Ruben Abreu. They were both very professional and courteous. The wait was short and the service was exceptional. The pastelitos and machiatto were delicious. I would highly recommend this dealership to my friends and family. I am very happy. Mirtha Cabrera More