Mercedes-Benz of Cutler Bay

MY EXPERIENCE WAS GREAT, Mr. CASTILLO SERV. WAS EXELLENT I give this rating because I feel very good, once that arrives one finds friendly employees and professionals that no other dealerships felt like me. I give this rating because I feel very good, once that arrives one finds friendly employees and professionals that no other dealerships felt like me. More

Good service They diagnosed the problem to be the satellite antenna needing replacement. Unfortunately the antenna needed to be ordered and could not be replaced a They diagnosed the problem to be the satellite antenna needing replacement. Unfortunately the antenna needed to be ordered and could not be replaced at time of visit. Mr. Chang, while moving my car, noticed a clicking noise from shifter so he suggested that the rubber bushings on the shifter needed replacement due to the noise it was making. The repair was done and fixed the problem. More

Finance Department Mr Hugo Sanchez was amazing made everything smooth, I recomend to look fir him if you want a good deal and nice professional exoerience. JCZ Mr Hugo Sanchez was amazing made everything smooth, I recomend to look fir him if you want a good deal and nice professional exoerience. JCZ More

Even getting rid of my car was pleasurable at MB Cutler Bay! Unfortunately, cars do wear out and it becomes time to part with it, it was time to get rid of mine. After the decision was made, MB Cutler Bay gave u Unfortunately, cars do wear out and it becomes time to part with it, it was time to get rid of mine. After the decision was made, MB Cutler Bay gave us kind assistance. My service representative, Kevin LaPlanche is FANTASTIC! I will miss having a Mercedes to take to service because Mr. LaPlanche is so knowledgeable and helpful. Thank you VERY much! More

Service Experience was wonderful. Exceeded expectations. Excellent experience. The staff at Cutler Ridge are absolutely magnificent. Their service was far beyond my expectations. Fernando Lopez was eager Excellent experience. The staff at Cutler Ridge are absolutely magnificent. Their service was far beyond my expectations. Fernando Lopez was eager to help me and resolve the situation. Adrian Lee Sang from service department was courteous and information. More

Delightful and swift experience It was a smooth process from beginning to end leasing the car for my father. Sergio made the deal like a breeze and Fernando Lopez sealed it. It was a smooth process from beginning to end leasing the car for my father. Sergio made the deal like a breeze and Fernando Lopez sealed it. More

Second to none Everything was perfect from begining to end, this is our 3rd Mercedes from Cutler Bay Mercedes. Everyone is courteous and willing to go the extra mile Everything was perfect from begining to end, this is our 3rd Mercedes from Cutler Bay Mercedes. Everyone is courteous and willing to go the extra mile. Always greeted as you walk in, and everyone is pleasant. Once again, they made the deal happen. More

Exceptional Service Ewer and Hugo made of my first car purchase a great experience. I was given the best price and car option from the beginning which expedited the proce Ewer and Hugo made of my first car purchase a great experience. I was given the best price and car option from the beginning which expedited the process. Their experience and professionalism shows immediately. Highly recommend the Cutler Bay location and Ewer's services! More

Amazing!! From start to finish Ewer Aguiar provided the BEST service!! He went above and beyond for customer service. He even stayed late to get the job done. From start to finish Ewer Aguiar provided the BEST service!! He went above and beyond for customer service. He even stayed late to get the job done. He showed patience and professionalism. Highly recommend to everyone! More

Continues to be excellent I have had at least 9 Mercedes Vehicles at several dealers ie coral gables , Miami , and they all have been satisfactory, however my experience at Cu I have had at least 9 Mercedes Vehicles at several dealers ie coral gables , Miami , and they all have been satisfactory, however my experience at Cutler Bay ( last 5 vehicles ) have been Exceptional , truly Head and Shoulders BETTER that the others . Fernando Lopez and Daniel Baster make all the difference! More