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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,333 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,333 reviews

June 02, 2012

Be very cautious with this dealership. They practice 'bait and switch' tactics, and rep switching to try and avoid legal retribution. I traveled over 1,000 miles to see one car specifically. After havi More

by Sfigley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Sergio Serrano
Jun 08, 2012 -

Mercedes-Benz of Cutler Bay responded

We would like to take this opportunity to apologize for the miscommunication and error in the information provided to you. It was an honest mistake that we regret you experienced. As evident in other reviews on this site and as experienced daily in our showroom, we pride ourselves in high levels of integrity and professional customer experiences. Our Pre-Owned Manager has left you phone messages and sent you an e mail in an effort to reconcile the pricing issue. If you desire further communication in this matter, we encourage you to contact our Pre-Owned Sales Manager Herminio Perez directly. Thank you.

May 16, 2012

I went to Cutler Bay to look for a certain car. The sales rep there was able to put me in the exact car that I was looking for in a friendly and expeditious manner. I was very pleased with all of the More

by Chris Kurzweg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sergio Serrano
May 10, 2012

Anthony Demosthenis was very helpful, very knowledgable and really helped to make the experience really good. Any questions or concerns I had, he made me feel really comfortable and I had no hesitations a More

by jtaksier1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Demosthenis
May 09, 2012

I was very impressed with the sales staff at MB of Cutler Bay. Fernando, Jairo, Augie and Kevin all went above and beyond to get the deal done. The entire process was very smooth, I never felt pushed into th More

by as297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Augustin Canamero, Fernando Lopez-Varela
May 09, 2012

I purchased a C350 from the Cuttler bay dealership couple weeks ago. Their staff was very professional, friendly and knowledgeble. They helped us to find a great deal within our budget. We are very happy More

by ricomibs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2012

I was out to trade in my toyota camry 2011. I was undecided between mercedes, bmw and lexus. first stop was mercedes and Ewer was my sales consultant. He was great from start to finish. He provided m More

by Kenstar71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer and Giuseppe, Ewer (Ever) Aguiar
April 28, 2012

The rating of the dealership is outstanding the personnel was attentive, knowledgeable and very helpful. The facility is just great Mr. Escobar and Mr. Todisco was just beyond words. I just say Thank You for More

by rthomas5040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 23, 2012

I purchased a used car from Mercedes Benz of Cutler Bay in Florida. I live in New Hampshire. Over the two weeks leading up to my trip, Augie and Hector did everything in their power to make sure the expe More

by thegoblinking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Todisco, Augustin Canamero
April 22, 2012

Excellent Buying experience. The staff was very friendly, courteous and proffesional. I highly recommend doing business at Cutler Bay. Hector Brito made it happen for us by meeting and exceeding More

by Eligarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ewer (Ever) Aguiar
April 16, 2012

My experience with Anthony & Mark was very friendly & professional. They worked hard to get the deal done for me. I would recommend the dealership to anyone. More

by mark m211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony Demosthenis, Mark Winstead
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