
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Be very cautious with this dealership. They practice 'bait and switch' tactics, and rep switching to try and avoid legal retribution. I traveled over 1,000 miles to see one car specifically. After havi 'bait and switch' tactics, and rep switching to try and avoid legal retribution. I traveled over 1,000 miles to see one car specifically. After having seen the car, the. Next day I emailed my sales rep, to provide me a quote for the car. He replied with a sales price and stated, tax, title, and fees extra. That is fine. This price seemed good. The second day after having reviewed the car in person, I get a call from another sales person explaining mine was unavailable. I told him I would take the car and to send me the final invoice with everything calculated. I sent the new sales person the price that was quoted to me from the dealership. Soon thereafter he said that is not the price of that car, but I was buying a different car. They then wanted me to pay 12% more than the price quoted to me for the car. This type of switch practice is done in many dealerships,mbut never would I have thought that a Mercedes Benz dealership would allow this. They say this dealership is family owned, and I think tht is a great thing usually, but the family needs to watch this practice as it is not beneficial if you are buying a car from them. I would highly recommend using another dealership if Mercedes is the car you want. Mayne this is just a used car practice and not a new one, but it was done knowingly and on purpose. More
I went to Cutler Bay to look for a certain car. The sales rep there was able to put me in the exact car that I was looking for in a friendly and expeditious manner. I was very pleased with all of the sales rep there was able to put me in the exact car that I was looking for in a friendly and expeditious manner. I was very pleased with all of the staff during my visit. Great Experience. More
Anthony Demosthenis was very helpful, very knowledgable and really helped to make the experience really good. Any questions or concerns I had, he made me feel really comfortable and I had no hesitations a and really helped to make the experience really good. Any questions or concerns I had, he made me feel really comfortable and I had no hesitations about doing my business with him and the dealership. I will definitely be back to this dealership in the future. More
I was very impressed with the sales staff at MB of Cutler Bay. Fernando, Jairo, Augie and Kevin all went above and beyond to get the deal done. The entire process was very smooth, I never felt pushed into th Bay. Fernando, Jairo, Augie and Kevin all went above and beyond to get the deal done. The entire process was very smooth, I never felt pushed into the buy. Truth is I decided to give MB a second chance, after deciding to go with a BMW and boy am I glad I did. Definitely a first class experience and a pleasure doing business. Amazing everything and I highly recommend this dealership. I will note, that I found something minor on the new car, however Augie set me up with the service department to have it taken care of immediately. Mr. Damas in the service department was excellent to work with. Nothing but high marks for this dealership. More
I purchased a C350 from the Cuttler bay dealership couple weeks ago. Their staff was very professional, friendly and knowledgeble. They helped us to find a great deal within our budget. We are very happy weeks ago. Their staff was very professional, friendly and knowledgeble. They helped us to find a great deal within our budget. We are very happy with our new car and will certainly reccomend this dealer to our family and friends. More
I was out to trade in my toyota camry 2011. I was undecided between mercedes, bmw and lexus. first stop was mercedes and Ewer was my sales consultant. He was great from start to finish. He provided m undecided between mercedes, bmw and lexus. first stop was mercedes and Ewer was my sales consultant. He was great from start to finish. He provided me knowledge on all my choices. I left mercedes and went to bmw but ended up going back and closing the deal with Ewer. I will reccomend Ewer and the whole team for a fantabulous experience. I am very happy and will be back to see Ewer in 48 months :) More
The rating of the dealership is outstanding the personnel was attentive, knowledgeable and very helpful. The facility is just great Mr. Escobar and Mr. Todisco was just beyond words. I just say Thank You for was attentive, knowledgeable and very helpful. The facility is just great Mr. Escobar and Mr. Todisco was just beyond words. I just say Thank You for such a wonderful experience. More
I purchased a used car from Mercedes Benz of Cutler Bay in Florida. I live in New Hampshire. Over the two weeks leading up to my trip, Augie and Hector did everything in their power to make sure the expe in Florida. I live in New Hampshire. Over the two weeks leading up to my trip, Augie and Hector did everything in their power to make sure the experience was perfect. They provided answers quickly and accurately at every opportunity. Any documentation I required, for financing or insurance, was in my inbox in minutes. I had all the paperwork complete and in-hand days before the trip to review with my wife and sign at my leisure. All I had to do was hop on a plane that morning. I was already pre-approved for an auto loan with an aggressive rate at my local bank, but Giuseppe went out of his way to find me an even lower rate just because he thought he could. All I had to do when I got to the dealership was decide if I wanted the car. The car was better than they described and the price absolutely could not be beat. How could I say no? I have bought more than my fair share of cars in the past, but this was the first time I bought online. This experience was far better than any car purchase I have ever had before. More
Excellent Buying experience. The staff was very friendly, courteous and proffesional. I highly recommend doing business at Cutler Bay. Hector Brito made it happen for us by meeting and exceeding friendly, courteous and proffesional. I highly recommend doing business at Cutler Bay. Hector Brito made it happen for us by meeting and exceeding our expectation and financial needs. We were extremely happy with the choices and selections available at Mercedes-Bez of Cutler Bay. More
My experience with Anthony & Mark was very friendly & professional. They worked hard to get the deal done for me. I would recommend the dealership to anyone. & professional. They worked hard to get the deal done for me. I would recommend the dealership to anyone. More