
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,335 reviews
Excellent Buying experience. The staff was very friendly, courteous and proffesional. I highly recommend doing business at Cutler Bay. Hector Brito made it happen for us by meeting and exceeding friendly, courteous and proffesional. I highly recommend doing business at Cutler Bay. Hector Brito made it happen for us by meeting and exceeding our expectation and financial needs. We were extremely happy with the choices and selections available at Mercedes-Bez of Cutler Bay. More
My experience with Anthony & Mark was very friendly & professional. They worked hard to get the deal done for me. I would recommend the dealership to anyone. & professional. They worked hard to get the deal done for me. I would recommend the dealership to anyone. More
I've been in a Mercedes dealer in three states, NJ, TX & FL. I always has been very satisfied with them, but here in Florida, at MB of Cutler Bay, they are by far the best. I just bought a new car, and t & FL. I always has been very satisfied with them, but here in Florida, at MB of Cutler Bay, they are by far the best. I just bought a new car, and the service and attention from every one, but specially Sergio Serrano, my sells adviser, is the best I ever experienced. More
What can I say about this dealer . The first thing I'm gonna say is that this has been the best experience I had in my life . Including the seller Oliver Ortiz , the guy that financed my car and his boss gonna say is that this has been the best experience I had in my life . Including the seller Oliver Ortiz , the guy that financed my car and his boss they are amazing people . I'm gonna keep leasing Mercedes for the rest of my life ... You guys are the best :) More
Delt with Robert Damas - efficient, polite, courteous and followed thru on time frame. Pleasure dealing with Mr. Damas and very satisfied with the service provided. Car was returned after repairs made and followed thru on time frame. Pleasure dealing with Mr. Damas and very satisfied with the service provided. Car was returned after repairs made and car was also washed. More
Ever Angular did a great job in making this a smooth transaction. We bought this car from this dealership after reviewing many competitors cars who advertise over the web. I would recommend this group transaction. We bought this car from this dealership after reviewing many competitors cars who advertise over the web. I would recommend this group to anyone. More
I recently replaced my exisiting C300 with the new C250 coupe. As usual my entire transaction was handled with the upmost proffesionalism and respect for my time. The sales person Carmen Arrazola was very coupe. As usual my entire transaction was handled with the upmost proffesionalism and respect for my time. The sales person Carmen Arrazola was very knowledgeable and pleasant to deal with. A technical problem with the radio surfaced the very next day I had taken delivery of the car. Ms. Arrazola took care of the issue by making all the arrangements for me with the service advisor Jose Castillo. A loaner was waiting for me and the entire matter was resolved within 2 days. I have been driving Mercedes Benz for over 20 years now. It never surprises me the attention to detail and the commitment to service excellence. It is not just about the quality you expect but more importantly, the service behind the product. This dealership and all the team members I came in contact with are a true asset to this institution. The fact I drive out of my way to see them, says a lot about this dealership. I am very pleased and of course will continue to only drive Mercedes Benz. More
We had a wonderful experience at Mercedes of Cutler Bay. All the employees were very friendly without being pushy. The salesman, Jairo Acevedo, was very knowledgeable about the model in which we were inter All the employees were very friendly without being pushy. The salesman, Jairo Acevedo, was very knowledgeable about the model in which we were interested and was very patient showing us how to work all the vehicle's gadgets before and after the sale. The staff also went out of their way to work with us to obtain a price for the vehicle that would be within our budget. In addition, although we were not buying one of the pricier vehicles on the lot, when we picked up the car, the manager came to thank us for our patronage. This is not common to see at such a large dealership, and it showed us that every customer and every sale is important to them. I would recommend this dealership to anyone looking to buy a Mercedes Benz. More
I did extensive research on what would be the best deal I could expect on a Mercedes C250. However, when dealing with other dealerships, I never got the attention I needed. At Mercedes Cutler Bay however, th could expect on a Mercedes C250. However, when dealing with other dealerships, I never got the attention I needed. At Mercedes Cutler Bay however, the minute I walked in, I felt extremely comfortable. I was introduced to my sales rep; Carlos Escobar and he immediately put me at ease. I never felt as if I had to negotiate or haggle. I told him upfront what I would like, and my financial situation. That was all he needed. For the next few days, he frequently called to update me on new arrivals and finance options, and not once did I fel any kind of pressure. Finally he found me want I wanted at the BEST deal possible. No other dealer came close to the deal and terms that Carlos found me. When I came in to close the deal, I was in and out in minutes. If that were not enough, I still had the problem of returning my old car to the dealer in North Miami Beach, without hesitation, Carlos arranged to have it towed (flat bed) to the dealer at NO COST to me. I live in Coconut Grove, approximately 13 miles away, and despite having another Mercedes dealer in Coral Gables, with the friendly service and attention form Mercedes Benz Culter Bay, I will definately make the drive to Mercedes Cutler bay for scheduled services. Thank You Regards, Mel More
Very knowledgeable and Friendly sales person.Amazing prices and selection.HIGhly reccomended . In my opinion , the Best MERCEDES BENZ dealer in Florida. By far one of my best car deals in the last deca prices and selection.HIGhly reccomended . In my opinion , the Best MERCEDES BENZ dealer in Florida. By far one of my best car deals in the last decade ! Thanks Emily Burton More