Mercedes-Benz of Cutler Bay

What can I say about this dealer . The first thing I'm gonna say is that this has been the best experience I had in my life . Including the seller Oliver Ortiz , the guy that financed my car and his boss gonna say is that this has been the best experience I had in my life . Including the seller Oliver Ortiz , the guy that financed my car and his boss they are amazing people . I'm gonna keep leasing Mercedes for the rest of my life ... You guys are the best :) More

Delt with Robert Damas - efficient, polite, courteous and followed thru on time frame. Pleasure dealing with Mr. Damas and very satisfied with the service provided. Car was returned after repairs made and followed thru on time frame. Pleasure dealing with Mr. Damas and very satisfied with the service provided. Car was returned after repairs made and car was also washed. More

Ever Angular did a great job in making this a smooth transaction. We bought this car from this dealership after reviewing many competitors cars who advertise over the web. I would recommend this group transaction. We bought this car from this dealership after reviewing many competitors cars who advertise over the web. I would recommend this group to anyone. More

I recently replaced my exisiting C300 with the new C250 coupe. As usual my entire transaction was handled with the upmost proffesionalism and respect for my time. The sales person Carmen Arrazola was very coupe. As usual my entire transaction was handled with the upmost proffesionalism and respect for my time. The sales person Carmen Arrazola was very knowledgeable and pleasant to deal with. A technical problem with the radio surfaced the very next day I had taken delivery of the car. Ms. Arrazola took care of the issue by making all the arrangements for me with the service advisor Jose Castillo. A loaner was waiting for me and the entire matter was resolved within 2 days. I have been driving Mercedes Benz for over 20 years now. It never surprises me the attention to detail and the commitment to service excellence. It is not just about the quality you expect but more importantly, the service behind the product. This dealership and all the team members I came in contact with are a true asset to this institution. The fact I drive out of my way to see them, says a lot about this dealership. I am very pleased and of course will continue to only drive Mercedes Benz. More

We had a wonderful experience at Mercedes of Cutler Bay. All the employees were very friendly without being pushy. The salesman, Jairo Acevedo, was very knowledgeable about the model in which we were inter All the employees were very friendly without being pushy. The salesman, Jairo Acevedo, was very knowledgeable about the model in which we were interested and was very patient showing us how to work all the vehicle's gadgets before and after the sale. The staff also went out of their way to work with us to obtain a price for the vehicle that would be within our budget. In addition, although we were not buying one of the pricier vehicles on the lot, when we picked up the car, the manager came to thank us for our patronage. This is not common to see at such a large dealership, and it showed us that every customer and every sale is important to them. I would recommend this dealership to anyone looking to buy a Mercedes Benz. More

I did extensive research on what would be the best deal I could expect on a Mercedes C250. However, when dealing with other dealerships, I never got the attention I needed. At Mercedes Cutler Bay however, th could expect on a Mercedes C250. However, when dealing with other dealerships, I never got the attention I needed. At Mercedes Cutler Bay however, the minute I walked in, I felt extremely comfortable. I was introduced to my sales rep; Carlos Escobar and he immediately put me at ease. I never felt as if I had to negotiate or haggle. I told him upfront what I would like, and my financial situation. That was all he needed. For the next few days, he frequently called to update me on new arrivals and finance options, and not once did I fel any kind of pressure. Finally he found me want I wanted at the BEST deal possible. No other dealer came close to the deal and terms that Carlos found me. When I came in to close the deal, I was in and out in minutes. If that were not enough, I still had the problem of returning my old car to the dealer in North Miami Beach, without hesitation, Carlos arranged to have it towed (flat bed) to the dealer at NO COST to me. I live in Coconut Grove, approximately 13 miles away, and despite having another Mercedes dealer in Coral Gables, with the friendly service and attention form Mercedes Benz Culter Bay, I will definately make the drive to Mercedes Cutler bay for scheduled services. Thank You Regards, Mel More

Very knowledgeable and Friendly sales person.Amazing prices and selection.HIGhly reccomended . In my opinion , the Best MERCEDES BENZ dealer in Florida. By far one of my best car deals in the last deca prices and selection.HIGhly reccomended . In my opinion , the Best MERCEDES BENZ dealer in Florida. By far one of my best car deals in the last decade ! Thanks Emily Burton More

From the moment I called this dealership I knew they were second to none. My first impression with the receptionist was very friendly & helpful. Then when I came to test drive a vehicle I realized this was g second to none. My first impression with the receptionist was very friendly & helpful. Then when I came to test drive a vehicle I realized this was going to be a pleasant experience. The personnel Augie Canamero, Hector Brito & Hugo Sanchez gave such personal attention; it was a pleasure doing business with them & the MBCB dealership. More

Duriing the last two months we were fortunate to walk into MB of Cutler Bay and met Carmen Arrazola. Her professionalism, product knowledge and willingness to go the extra mile, influenced our decision t into MB of Cutler Bay and met Carmen Arrazola. Her professionalism, product knowledge and willingness to go the extra mile, influenced our decision to switch to MB and walk away with two new cars. The experience was wonderful and without the usual pressure that one feels at other dealerships, not to mention the same quality of service and support from Fernando Lopez and Mark Winstead, who contributed to this pleasant experience. These professional do justice to the MB product, and the "first class" dealership. More

The individualized personal attention was outstanding, in fact even the employees who you may not deal with are super friendly & courteous. This is rare in general, and in miami, almost non-existant. The ser fact even the employees who you may not deal with are super friendly & courteous. This is rare in general, and in miami, almost non-existant. The service performed on my vehicle was excellent. For these reasons plus, I would recommend this dealership without hesitation! More