Mercedes-Benz of Cutler Bay

This is our fourth lease at this particular dealership with Ewer Aguiar and Hugo Sanchez. Their professionalism and willingness to make our experience pleasant is one of the main reasons we continue to r with Ewer Aguiar and Hugo Sanchez. Their professionalism and willingness to make our experience pleasant is one of the main reasons we continue to return to MB of Cutler Bay. They are always very patient and thorough when helping us decide on the best lease options available. It's always a pleasure to have them handle our leasing needs. We hope to continue to do business with them in the future. More

I rate this dealer a 5 because I had a great experience at this dealership that I have never had before in any other dealership. At the moment that you walk in you are offered something to drink. You are at this dealership that I have never had before in any other dealership. At the moment that you walk in you are offered something to drink. You are received with a friendly smile and hand shake. Augustin Canamero was my sales consultant. He gave me enough time and options when choosing my new care. He explained to me all the details for each car and in writing. When it came to the price of the car, I believe that I got a great deal. He was willing to work with me. I recommend this dealership and Agustin Canamero the sales consultant to all my friends and family. More

Shopping for a car in South Florida sometime it is not an easy task; however, since my wife and I find Dealer Rater to be a great tool to start the car shopping process we went to one of Mercedes Benz dealer easy task; however, since my wife and I find Dealer Rater to be a great tool to start the car shopping process we went to one of Mercedes Benz dealers with the best rating and also asked to work with Agustin (Augie) Canamero for the same reason. First and foremost, the ratings, comments that consumers have made about Mr. Canamero in the Dealers Raters website are all true! Mr. Canamero is a true professional, very knowledgeable and pasionate about the product he sells and take its time to explain every single detail. Except for a misunderstanding pertaining a trade in (not Mr. Canamero's fault)our experience was very pleasant at Mercedes Benz of Cutler Bay. This is a state of the art facility, well decorated, nice ambience and the best of all, a no pressure atmosphere which is admirable. We also had a great experience with Mr. Guiseppe E. Todisco who did all of the financing. Mr. Todisco is also very knowledgeable at what he does and the best of all we never felt any pressure as we had experience in other dealers in the past. Overall, we had a great experience at Mercedes Benz of Cutler Bay and which them much success. Sincerely, Roberto Jacomino More

Carmen is calm, professional and knowledgble. She will not pressure one for a sale. The dealership is beautiful! There is pleanty of space and one does not feel there are crowds of people. It is a wonde not pressure one for a sale. The dealership is beautiful! There is pleanty of space and one does not feel there are crowds of people. It is a wonderful experience all around. Kudo's to Carmen for making my wife happy with her new GLK! More

I bought a new c class 11/25 and I had an excellent experience. Ewer was extremely helpful in helping me find the car that I needed at the price that I wanted it. My service adviser Adrian was also v experience. Ewer was extremely helpful in helping me find the car that I needed at the price that I wanted it. My service adviser Adrian was also very helpful in immediately connecting my blutooth and ipod. I always have a top notch experience at this dealership. Two words, professional and perfection. More

After having been away from Mercedes fo more than ten years, I decided to just look at a car. The E-350 was exactly what I was looking for. Unfortunately, my last Mercedes, an E-320, was damaged in a hur years, I decided to just look at a car. The E-350 was exactly what I was looking for. Unfortunately, my last Mercedes, an E-320, was damaged in a hurricane and I had to sell it. From the moment I walked in, Augie helped me look for a car, test drive it and made me feel very welcome. There was no pressure whatsoever in dealing with him throughout the entire time we were there. After having a bad experiences at another dealership, it was a pleasure working with the staff, especially Augie and Mark, at Cutler Bay. I would highly recommend the dealership to anyone. More

Ewer Aguiar was the reason I ultimately, decided to continue with Mercedes. I have in the past switched makes, models and dealerships, looking for a stellar customer experience. I found it with Merce continue with Mercedes. I have in the past switched makes, models and dealerships, looking for a stellar customer experience. I found it with Mercedes Cutler Bay! Everyone, from Ewer Aguiar in sales, Mark Winstead in finance, and for the past three years, the Service Dept. with Adam Littman, have been by far, the absolute best in providing great customer service. USA Today on 11-14-11, show BMW as the leader in sales, with Mercedes as number 2; but, I am sure that Mercedes, by far, has the best customer service satisfaction as well as the best pleasureable driving experience. Thank you. A Loyal Customer, Claudia McEvoy More

The most positive and professional experience I have had to date when buying a car from a dealer. Ewar was responsive, honest and open. There were no games played, no "let me go ask my manager" or theatric to date when buying a car from a dealer. Ewar was responsive, honest and open. There were no games played, no "let me go ask my manager" or theatrics. It was a professional business deal. The sales staff are courteous and well dressed. The show room is clean and you are treated as knowedgeable adult. I will highly reccomend Ewar and the dealership to friends and family. More

This is our second buying experience with Mercedes Benz of Cutler Bay. Once again, our expectations were not only met, but the level of service, professionalism and white glove treatment were far beyond w of Cutler Bay. Once again, our expectations were not only met, but the level of service, professionalism and white glove treatment were far beyond what we have experienced at any other purchasing experience. Kudos to Fernando and his sales team on another job well done. More

I went to countles dealerships including Carmax, Acura, BMW, Audi, Lexus etc.looking at both pre-owned and new car in a time frame of two days. I was beyond frustrated with the dishonesty of some of them. BMW, Audi, Lexus etc.looking at both pre-owned and new car in a time frame of two days. I was beyond frustrated with the dishonesty of some of them. I ended up at this dealership (Mercedes Benz Cutler Bay). Mr. Lopez assisted me in getting a car without any hassles and the utmost professionalism... What a pleasant experience... never thought I could say that about looking for cars. Furthermore, Mr. Lopez was very attentive to my needs and wishes, listened, very patient and never for one moment did I feel I was being "rushed" into anything. The whole experience resulted in me getting a car that I am absolutely in love with. I can honestly say that if anyone that I know is looking for a car, I will most definetely urge them to visit this dealership and in specific, speak with Mr. Lopez. The customer service I received from the moment I walked in to the moment I drove out with the car was superior! More