Mercedes-Benz of Cutler Bay

I was greeted with a smile and a hand shack there for i I was greeted with a smile and a hand shack there for i felt comfortable. I was offered drinks a tour around facility and i felt right at home. I w I was greeted with a smile and a hand shack there for i felt comfortable. I was offered drinks a tour around facility and i felt right at home. I was not pressured to buy anything that gave me the opportunity to think of what I want to do,make a purchase or not but i was please with the whole process. More

This is one of the best dealers I have ever been to. The client is treated as a special person. The sale of a car goes very smoothly and easy rather than being an anxious experience. The main reason for my client is treated as a special person. The sale of a car goes very smoothly and easy rather than being an anxious experience. The main reason for my rating is great customer service and accountability. A highlight of their services, at the end of your purchase, the Executive of the dealer comes to greet you and shake hands for your business. Impressive. More

The fist time I called the dealership I was guided by Toni Gonzalez the sales coordinator. She was very polite and helpful. She forwarded my inquiry about a C63 AMG to Carlos Escobar who became my sales Toni Gonzalez the sales coordinator. She was very polite and helpful. She forwarded my inquiry about a C63 AMG to Carlos Escobar who became my sales consultant for the entire duration. He was very accommodating. Carlos showed us around the dealership, offered us refreshments and snacks during the process. He was a very straight forward sales consultant which I like. In fact, the very reason why I chose to go to Cutler Bay was because of the effort Carlos showed when I first spoke to him on the phone: He said he would make a quick video of the car. I didn't realize i was going to be receiving it about 10 minutes later! None of the other sales consultants in any of the other MB branches did that. That impressed me so I felt this dealership deserved my business. In the process I also worked with Fernando Lopez-Varela who was very patient when working out the numbers with me and perhaps the roped me into the purchase. Thank you. Giuseppe Todisco was the finance manager that we worked with on the purchase. His help was the icing on the cake in the experience. He helped tremendously in customizing He, just like all other members of the staff were patient and very helpful. Thank you. Herminio Perez is the general sales manager whom we had the pleasure of meeting before finally driving off! My experience was awesome! The entire process was very smooth, as good as anyone could expect. Everyone was always friendly, I suppose that's one of the attractive things about dealing with a family owned dealer, they treat their customer's more on a personal level. A big thanks goes to everyone for making this experience a very satisfying one! I will definitely recommend them and I will definitely be giving them more of my business in the future! More

The service and the personel were great. I was not intending to purchase a mercedes, but after driving one and checking out the feature i ws convinced it was a great vehicle. the staffs very helpful , intending to purchase a mercedes, but after driving one and checking out the feature i ws convinced it was a great vehicle. the staffs very helpful , kind, adn freindly. The sale rep carlos Sgroi was excellent and very helpful. I would highly recommend this dealorship to friends an family. More

It was the best experience I have ever had at a car dealership bar none. I would call it exceptional! From the moment I arrived and was greeted, met the sales consultant, then the finance manager and, dealership bar none. I would call it exceptional! From the moment I arrived and was greeted, met the sales consultant, then the finance manager and, later, my service advisor they made you feel like you were family. More

It was a pleasure to work with Ewer, like we did a couple of years ago when we purchased our first (2) Mercedes, we had no doubt that we would return to do business with him. He is extremely professional an of years ago when we purchased our first (2) Mercedes, we had no doubt that we would return to do business with him. He is extremely professional and helpful and is the only person that has gone out of their way to give us exactly what we wanted. He is an asset to your organization. Thanks for a great shopping experience!!! More

The only thing I can say is that Ms. Emily Burton was on time for the appointment something so important in my book, very courteous,and pleasant to work as a client. She did go over the details of the car I time for the appointment something so important in my book, very courteous,and pleasant to work as a client. She did go over the details of the car I was looking for and explained how it works without any hesitation. She told me that she was there to try to please me as much as she could with a car, and she did so professionally that I left that day with a Mercedes-Benz Series C300. I left satisfied with the monthly payment, and she did as much as she could to satisfies me as a customer. An A plus seller. More

My over all experience was magnificient.I had never been so sure about buying a car until I walked into your dealership.Carlos Escobar, Fernando Lopez-Varela, and Giuseppe E. Todisco made it possible for me so sure about buying a car until I walked into your dealership.Carlos Escobar, Fernando Lopez-Varela, and Giuseppe E. Todisco made it possible for me and my family to enjoy the luxury of our first Mercedes-Benz. Thank you for making me apart of the Mercedes-Benz of Cutler Bay family. - Roberto Larzabal More

My experience at MB of Cutler Bay with Oliver Ortiz was exceptional!! He listened to my needs in a vehicle and directed me to the one that fit me completely. My day to day life is busy, and Oliver made t exceptional!! He listened to my needs in a vehicle and directed me to the one that fit me completely. My day to day life is busy, and Oliver made the transaction simple and time efficient. His knowledge of the vehicle was very impressive and he took extensive time in explaining all of the different features my car had to offer. I will definately return to MB of Cutler Bay in the future....as long as Oliver is there!!! More

I would like to thank Mr. Todisco and Canamero for being so helpful and professional. I am really grateful for being recommended to the Mercedes Benz Dealer at Cutler Bay and especially for the attention of so helpful and professional. I am really grateful for being recommended to the Mercedes Benz Dealer at Cutler Bay and especially for the attention of Mr. Todisco and Canamero. Thank you and I will refer you to all my friend and family. More