Mercedes-Benz of Cutler Bay

Carlos been my salesman for years as well to my family. Just picked up a 2011 Mercedes AMG E63. This car is amazing, best car ever and Carlos made it happen, long wait but worth it. We will continue to buy Just picked up a 2011 Mercedes AMG E63. This car is amazing, best car ever and Carlos made it happen, long wait but worth it. We will continue to buy Benzos from Carlos! Finance dept was great too. More

My mom's lease was going to expire with toyota. Her dream was always to own a Mercedes Benz. We decided to walk into the dealership. We didn't know much about Mercedes Benz, then We met Carlos A. Sgroi. He i was always to own a Mercedes Benz. We decided to walk into the dealership. We didn't know much about Mercedes Benz, then We met Carlos A. Sgroi. He is the best sales person ever. Very patient, very articulate, he gave us all the necessary information. He tried his best to give us the best deal. He is the best. We are very pleased. More

It was a pleasure working with Ewer! I look forward to future business with him! He was able to assist me over the phone and had great follow up procedures. I really appreciate the attention to detail he future business with him! He was able to assist me over the phone and had great follow up procedures. I really appreciate the attention to detail he provided, he is definitely a great salesman ! More

I just bought a E350 cabriolet from Mercedez Benz of Cutler Bay. The salesperson, Augie, was terrific. He made sure that I got the car I wanted for the price I wanted to pay. The Staff was profession Cutler Bay. The salesperson, Augie, was terrific. He made sure that I got the car I wanted for the price I wanted to pay. The Staff was professional and attentive to my needs. What a great crew. More

Overall, I had a wonderful experience at Mercedes-Benz of Cutler Bay. My Sales person, Carmen Arrazola, was superb from start to finish. When I came into the showroom to choose my car, she was very knowled Cutler Bay. My Sales person, Carmen Arrazola, was superb from start to finish. When I came into the showroom to choose my car, she was very knowledgeable and provided me with good information. I ordered my car. So, she gave me updates throughout the whole process. When the car arrived, she promptly called me and was very accommodating. I was left with a very good impression of Mercedes-Benz of Cutler Bay because of Carmen and her manager Fernando Lopez. I will highly recommend your dealership to others. More

I am a very demanding consumer, yet; I have rated the experience of purchasing my E550 coupe great in every category, because to rate it any less would be unjust. I was treated with respect and rendered experience of purchasing my E550 coupe great in every category, because to rate it any less would be unjust. I was treated with respect and rendered every courtesy from the moment I walked in the dealership from everyone with whom I came in contact. My car was ordered to my specifications from the factory. This was the eighth time that I have purchased a new "high end" model and/or brand and it was very far above and beyond all my other experiences and my best expectations. My Sales Consultant at Cutler Bay, Carmen Arrazola, could not have done anything better to improve her overall performance with the complete transaction. Likewise, her manager Fernando Lopez. It was such a satisfactory experience that I came back a month later for my ninth experience; to purchase a GLK350 for my daughter from the same team. More

I was recomended to speak with Angel by a friend of mine who perchased 2 Mercedes Benz from him recently. Angel was very polite, knowledgable and freindly and also made sure to make me feel no presure in p who perchased 2 Mercedes Benz from him recently. Angel was very polite, knowledgable and freindly and also made sure to make me feel no presure in purchasing my new car while working with my needs as a consumer. I will defenetly come back again and recomend Angel as well as the drealership to my family and friends. Ramani Nicola More

Excellent service. Impeccable location, knowledgeable and friendly sales and finance staff, no one was pushy or tried to be slick - it was a very pleasant experience from beginning to end. We knew to expect friendly sales and finance staff, no one was pushy or tried to be slick - it was a very pleasant experience from beginning to end. We knew to expect excellent service from Mercedes Benz, but Mercedes Benz of Cutler Bay surpassed any expectations we had coming in. More

Living over 250 miles away, I had to really rely on the Living over 250 miles away, I had to really rely on the dealers description of the 2009 SL 550 I was purchasing. Angel, was very happy to send extra Living over 250 miles away, I had to really rely on the dealers description of the 2009 SL 550 I was purchasing. Angel, was very happy to send extra pictures, and described the vehicle in great and very accurate detail. Upon getting home, I was changing the wheels on the vehicle to chrome and discovered a fault in one tire. This tire had only approx. 300 miles on it, but the inside wall was bubbled out near the rim. Upon advising the dealer of this circumstance, they elected to pay for me getting a new replacement tire. I believe this was the right thing to do, but the way they handled it made a bad situation a very positive one for me. I will be using this dealer again, even though we are many miles apart. C. Gaulien More

Emily Burton is one of the most professional and flexible sales people we have ever met. She was able to sell my family two cars and get us out of two previous bad deals with other dealerships. We will most sales people we have ever met. She was able to sell my family two cars and get us out of two previous bad deals with other dealerships. We will most likely be back to purchase the 3rd and 4th Mercedes. She never gives up and is always willing to meet all of your needs. I highly recommend her for anyone who is in the market for a new or used vehicle. She won't disappoint you! The Baio Family. More