Mercedes-Benz of Cutler Bay

Hands down the best customer service ever. The best treatment I’ve ever gotten anywhere. Super intelligent and understanding. treatment I’ve ever gotten anywhere. Super intelligent and understanding. More

First time customer and I must say a very pleased customer. Regina was the service rep assigned to me and I couldn’t be happier. What an amazing human being. Kind, professional, friendly, and most im customer. Regina was the service rep assigned to me and I couldn’t be happier. What an amazing human being. Kind, professional, friendly, and most importantly competent! Thank you Regina :) More

Such a wonderful experience! Do not waste your time going to any other dealership - this is it. Eric Kalias, Daniel Baster, Oscar Yanes, Hugo Sanchez, and any one else I am forgetting who helps make up the w to any other dealership - this is it. Eric Kalias, Daniel Baster, Oscar Yanes, Hugo Sanchez, and any one else I am forgetting who helps make up the wonderful team at Cutler Bay made my car buying process seamless and painless. I had been to 6 other dealerships (which were not Mercedes-Benz) and it had truly been a nightmare. Not only was every other dealership trying to extort over MSRP, they were also rude. From the second I walked in, Cutler Bay was different and they now have a lifelong customer out of me. Eric was honest, kind, and incredibly helpful. I cannot recommend them enough. 10 out of 10 stars. More

The team at Mercedes Benz of Cutler Bay is absolutely awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with r awesome. They were kind, attentive, and patient. Our sales rep Janyll made us feel like family and the manager Oscar made sure that we treated with respect! We highly recommend visiting this center and experiencing truly luxurious driving! More

An absolutely amazing TEAM to purchase a luxury vehicle from! They were kind, no pressure in making the purchase, and professional. The team made the whole enjoyable. Highly recommend and excellent service from! They were kind, no pressure in making the purchase, and professional. The team made the whole enjoyable. Highly recommend and excellent service! Our sales Rep Janyll and the manager Oscar were attentive to all our questions and concerns leaving us feeling like we’re were apart of the Mercedes family! More

Excelente atención 👏buena empleada, mucha paciencia para explicar todos los detalles y funciones del auto y logrando siempre que el cliente se sienta cómodo y entienda correctamente todas las programación d explicar todos los detalles y funciones del auto y logrando siempre que el cliente se sienta cómodo y entienda correctamente todas las programación del auto. En pocas palabras sabe su trabajo 100% Excelente More

The salespeople and dealership were outstanding! The Best experience I have had at a dealership! Five star experience!!! experience I have had at a dealership! Five star experience!!! More

To say outstanding is an understatement! What an incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer servic incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer service. I had the pleasure of meeting general manager Luis Gutierrez and Daniel Baster who jumped in the fun and assisted in finding the perfect car in the right color I really wanted. What a team! Never going anywhere else. Thank you so very much for the wonderful experience and beautiful car. More

Very cozy place, excellent service, very attentive and professional, Janyll attended me and we were very satisfied with her professional, Janyll attended me and we were very satisfied with her More

Regina is hands down the best rep. She’s such a friendly & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a smile from ear to ear & makes the experience as enjoyable as possible. She is also very easy to reach & gets you help in a reasonable amount of time. 10/10 would recommend More