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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,237 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,237 reviews
October 18, 2023
I purchased and get my car serviced here and I absolutely love their work here love their work here More
by Alexnmiaj623A
Employees Worked With
Helpful October 17, 2023
excellent attention and personalized . Very good recommendations and security, good choice to do good business. Very good recommendations and security, good choice to do good business. More
by martin
Employees Worked With
October 11, 2023
This is a first class dealership full of human capital. Knowledgeable staff and very friendly Knowledgeable staff and very friendly More
by Gregory Joseph
October 09, 2023
My experience with Eric was beyond wonderful, he went the extra mile to find my dream car. He is super profesional and he does not stops until he makes sure you are happy and satisfied with his service. Also extra mile to find my dream car. He is super profesional and he does not stops until he makes sure you are happy and satisfied with his service. Also our finance guy Albert did an excellent job. He got us the lowest interest rate out there. I would highly recommend, Mercedes Benz of cutler bay, Eric and Albert. More
by kathyana4life
October 04, 2023
My experience was very pleasant thanks to Laura, she is very professional and always provides excellent customer service to all my questions and needs, highly recommended!!! very professional and always provides excellent customer service to all my questions and needs, highly recommended!!! More
by Alfredo tejedor
Employees Worked With
October 03, 2023
10/10 would recommend working with Eric! I’ve never met a salesman that wasn’t pushy until I met Eric. He was attentive to my needs in a vehicle, respectful of my time, and highly communicat I’ve never met a salesman that wasn’t pushy until I met Eric. He was attentive to my needs in a vehicle, respectful of my time, and highly communicative outside of the dealership. All rare qualities in a salesman today. I negotiated q fantastic deal with him and his manager Oliver for my trade in and purchase. Very pleased with the overall experience! More
by cdunn44
September 30, 2023
Laura Delgado Thank you so much. Great job! Fast and clean. Appreciate it. Amazing service. So happy with my new car Great job! Fast and clean. Appreciate it. Amazing service. So happy with my new car More
by verkhovetskanastya
Employees Worked With
September 30, 2023
This is my fourth car I’ve purchased from Mercedes Cutler Bay. Laura was wonderful to work with a true professional . She very knowledgeable and most of all respectful of my time. Bay. Laura was wonderful to work with a true professional . She very knowledgeable and most of all respectful of my time. More
by Msgonzalez
September 21, 2023
I have had an excellent experience at this dealership. Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and servi Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and service department. More
by ekessous
September 15, 2023
Amazing service provided by MB of Cutler Bay! Special thanks to Laura Delgado! She did an amazing job helping me with buying my brand new Mercedes Special thanks to Laura Delgado! She did an amazing job helping me with buying my brand new Mercedes More
by Alina Karlova
Employees Worked With
