Lorenzo Veloz

The best and fastest The best and fastest are the best in Florida. The best and the fastest—they are the best in Florida. Ten out of ten. Florida. The best and the fastest—they are the best in Florida. Ten out of ten. More

by yuyors76 Verified Customer Verified Customer

Print

Always a great experience which is why I always come back to this dealership. Top notch service all the time. to this dealership. Top notch service all the time. More

by patty19 Verified Customer Verified Customer

Print

Service advisor Lorenzo Operates like clock work. Got us in as soon as arrived and provided us timely up date status in order to get our service completed in short order. Thank you. Got us in as soon as arrived and provided us timely up date status in order to get our service completed in short order. Thank you. More

by commshopctr Verified Customer Verified Customer

Print

All perfect All Good, i wish, break fluid replace include service b package. Service b is expensive at cutler bay mercedes. service b package. Service b is expensive at cutler bay mercedes. More

by mehmet_yuksel Verified Customer Verified Customer

Print

Really a very good dealership. I am never disappointed by the professionalism and ethics of this great dealership. I am never disappointed by the professionalism and ethics of this great dealership. More

by satyenr Verified Customer Verified Customer

Print

I had an excellent experience at Mercedes-Benz of Cutler Bay, especially working with Lorenzo Veloz. From the moment I arrived, Lorenzo was professional, knowledgeable, and genuinely committed to providing Bay, especially working with Lorenzo Veloz. From the moment I arrived, Lorenzo was professional, knowledgeable, and genuinely committed to providing exceptional customer service. He made the entire process smooth, answered all of my questions with patience, and ensured everything was handled efficiently. His honesty, attention to detail, and dedication to customer satisfaction truly set him apart. Thank you again for an outstanding services More

by ecancio.md Verified Customer Verified Customer

Print

I have had my car's routine services performed at Mercedes Benz of Cutler Bay since I purchased the vehicle in 2022. I can honestly say that each and every visit has been wonderful and without a hitc Mercedes Benz of Cutler Bay since I purchased the vehicle in 2022. I can honestly say that each and every visit has been wonderful and without a hitch. More

Print

Servicing my vehicle at the Mercedes Benz at Cutler Bay has always been and continues to be a very quick and pleasant experience!!! The facility is top notch! They have truly considered the comfort and nee has always been and continues to be a very quick and pleasant experience!!! The facility is top notch! They have truly considered the comfort and needs of their customers!!! The entire process from the moment you pull up to the moment you leave is well orchestrated and you are treated with the utmost respect and courtesies!!!! It is one of the reasons I continue to lease Mercedes Benz vehicles. More

Print

This is the 3rd Mercedes we have purchased over the years at Bill Ussery. Recently we had an issue with a service light coming on our 2024. Stubborn issue but our service advisor Lorenzo Veloz, as he does, g at Bill Ussery. Recently we had an issue with a service light coming on our 2024. Stubborn issue but our service advisor Lorenzo Veloz, as he does, got us in right away, got us a loaner, got the problem solved by the next day and sent us off happy again; as we always are and have been at Bill Ussery. Alfonso, our sales guy always gives us and our friends great deals on amazing vehicles. Thank you Bill Ussery! More

Print

Wonderful customer service, Lorenzo Velos was very helpful and a great employee he was very nice. helpful and a great employee he was very nice. More

Print