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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
835 Reviews

835 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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March 17, 2021

A wonderful experience. A state of the art dealership with a very knowledgeable staff. I highly recommend them for all of your vehicle needs. Very prompt service More

by johnmcarthur4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
Mar 17, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, John ! Kevin an d our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

March 12, 2021

Beautiful dealership I usually go to Fort Lauderdale ur place is much larger and easy to acces service people were very nice my car had a very strage problem with a roof stuck in the air problem solved😜 More

by Betboo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 13, 2021 -

Mercedes-Benz of Cutler Bay responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

March 10, 2021

Cutler bay is the best dealership around. They always go above and beyond what other dealerships provide. They service my vans and my cars. Thank you so much More

by Alexandergaray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Mar 10, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to leave us this fantastic, five-star review. We sincerely value your business and look forward to your next visit. Thank you for choosing us to service your vehicles, Alexander! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

March 04, 2021

service dept was great got me in and outi did not buy my service dept was great got me in and out i did not buy my car from this dealership i will give a better chance next time they will do my service in More

by jerrywyles
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Castillo
Mar 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 23, 2021

Service was very good I received my car on time my service person was very knowledgeable and explained to me what other services I would need on my car .Thank you so much. More

by cmdyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Feb 23, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 19, 2021

Fantastic and efficient service at very reasonable rates. They have assembled a terrific team at this dealership that is very easy to get to...only 40 minutes from downtown Miami during rush hour. I couldn' More

by sbeiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herbert Kanzki *****
Feb 19, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! We appreciate you taking the time to leave us this outstanding, five-star review! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 14, 2021

Took the car in for routine service at 40,000 miles Charlie my service rep knows that whatever they find they should do don’t call me. I also have the car detailed inside and out looks brand new. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
Feb 14, 2021 -

Mercedes-Benz of Cutler Bay responded

Bruce, We appreciate your business, and Charlie and our service team look forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 14, 2021

I dropped off my car for its annual service. They had a loaner car ready for me. Adrián Lee Sang was very responsive. Dealer performed great and was very prompt. Thank you More

by dduarte7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Feb 15, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. Adrian and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 08, 2021

Great customer service by Roman Hernandez, thank you for making the process so smooth and easy. No delays, very professional, I will recommend this place. My expectations were meet. More

by yannianett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Feb 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Roman was able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

February 04, 2021

The technician Steve was excellent he arrived very quickly and took care of everything for us. The only issue was he had trouble with the charge card machine as it had to be updated and that took quit More

by kkmiausa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
Feb 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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