Mercedes-Benz of Cutler Bay - Service Center

Service Manager-Adam Littman Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detaile Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detailed, Polite, Courteous, Customer Focused, Mercedes Knowledge, and so many others. We look forward to the experience each time our two Mercedes cars are managed and serviced by Adam. Can’t say that with Range Rover or any of the other high end cars we’ve had serviced. Truly a remarkable young man and both my wife and I give him high ratings: 10 out of 10. Imagine we are residents of Coral Gables and instead of taking our MB vehicles to that location we rather go to the Cutler Bay location because of Adam’s overall Customer focus. He’s simply: “The BEST” 👍 More

Excellent service experience every time my car goes for Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler Bay More

The usual excellent service Service is always great at Cutler Bay mercedes. I’ve never been disappointed in the service. The lockdown made it difficult but Cutler Bay mercede Service is always great at Cutler Bay mercedes. I’ve never been disappointed in the service. The lockdown made it difficult but Cutler Bay mercedes is coping very well. More

Service advisor Charlie Rodriguez is always friendly, knowledgeable, courteous. The process of bringing the vehicle and leaving with a loaner is very efficient. Car was returned on a timely manner knowledgeable, courteous. The process of bringing the vehicle and leaving with a loaner is very efficient. Car was returned on a timely manner More

Everything is so well organized and the employees are very kind and helpful. It is a pleasure to be serviced at this dealership ! The car looked so clean as if it is new when I got it back and the littl very kind and helpful. It is a pleasure to be serviced at this dealership ! The car looked so clean as if it is new when I got it back and the little token of a cold bottle of water I also makes a difference. More

The best MB dealership, and staff in South Florida i took my car for service and i had and amazing experience i will definitely be going back to purchase my new car here once i am ready!!!! i took my car for service and i had and amazing experience i will definitely be going back to purchase my new car here once i am ready!!!! More

The best MB dealership in South Florida! I live 30 miles away from this dealership, but I happily make the drive simply because the level of service is unparalleled. My service advisor, Adri I live 30 miles away from this dealership, but I happily make the drive simply because the level of service is unparalleled. My service advisor, Adrian, is always so kind and ensures that I understand the service process and if there are any issues with my vehicle. I've been with this dealership since June of 2009 and the experience is consistently excellent. More

Service Visit Very grateful to Cutler Bay for offering door to door during this concerning time. Our car was picked up at our house then delivered after the service Very grateful to Cutler Bay for offering door to door during this concerning time. Our car was picked up at our house then delivered after the service visit was completed. Thank you for making it an easy process. More

Awesome and Truly Customer Service Oriented The manager himself helped us get our car after closing time because we lived in the keys. I have NEVER seen anything like that before. I would defini The manager himself helped us get our car after closing time because we lived in the keys. I have NEVER seen anything like that before. I would definitely buy my next car there. The service experience itself is actually pleasant . At this dealership you do not mind bringing your car in for service. Outstanding staff! More

Amazing service time and friendliness was perfect. overall experience was exceptional. purchased 2 vehicles in 1 year and price was better than any other deal service time and friendliness was perfect. overall experience was exceptional. purchased 2 vehicles in 1 year and price was better than any other dealer. quality of service was out of this world. will recommend to all family and friends. More