Mercedes-Benz of Cutler Bay - Service Center
Cutler Bay, FL
845 Reviews of Mercedes-Benz of Cutler Bay - Service Center
I'm impressed with the professionalism, first time inn your service dept come from Lincoln. Very good and highly trained personal. Thanks. Great service and your service dept come from Lincoln. Very good and highly trained personal. Thanks. Great service and More
Robert Damas is always courteous and detail oriented. Have dealt with other Service Advisors, but Robert sets himself apart. Listens to needs and delivers an excellent customer experience. Have dealt with other Service Advisors, but Robert sets himself apart. Listens to needs and delivers an excellent customer experience. More
Service Manager-Adam Littman Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detaile Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detailed, Polite, Courteous, Customer Focused, Mercedes Knowledge, and so many others. We look forward to the experience each time our two Mercedes cars are managed and serviced by Adam. Can’t say that with Range Rover or any of the other high end cars we’ve had serviced. Truly a remarkable young man and both my wife and I give him high ratings: 10 out of 10. Imagine we are residents of Coral Gables and instead of taking our MB vehicles to that location we rather go to the Cutler Bay location because of Adam’s overall Customer focus. He’s simply: “The BEST” 👍 More
Servise repairs My car had to be towed in. there service here is as usual Great. Just waiting to Trade my 2015 S550 in on a newer preowned S550 Planning buying fr My car had to be towed in. there service here is as usual Great. Just waiting to Trade my 2015 S550 in on a newer preowned S550 Planning buying from this dealership they seem to take a greater interest in the customers needs. Jose Castello is the Best. More
Excellent service experience every time my car goes for Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler Bay More
The usual excellent service Service is always great at Cutler Bay mercedes. I’ve never been disappointed in the service. The lockdown made it difficult but Cutler Bay mercede Service is always great at Cutler Bay mercedes. I’ve never been disappointed in the service. The lockdown made it difficult but Cutler Bay mercedes is coping very well. More
Service advisor Charlie Rodriguez is always friendly, knowledgeable, courteous. The process of bringing the vehicle and leaving with a loaner is very efficient. Car was returned on a timely manner knowledgeable, courteous. The process of bringing the vehicle and leaving with a loaner is very efficient. Car was returned on a timely manner More
Everything is so well organized and the employees are very kind and helpful. It is a pleasure to be serviced at this dealership ! The car looked so clean as if it is new when I got it back and the littl very kind and helpful. It is a pleasure to be serviced at this dealership ! The car looked so clean as if it is new when I got it back and the little token of a cold bottle of water I also makes a difference. More
The best MB dealership, and staff in South Florida i took my car for service and i had and amazing experience i will definitely be going back to purchase my new car here once i am ready!!!! i took my car for service and i had and amazing experience i will definitely be going back to purchase my new car here once i am ready!!!! More
The best MB dealership in South Florida! I live 30 miles away from this dealership, but I happily make the drive simply because the level of service is unparalleled. My service advisor, Adri I live 30 miles away from this dealership, but I happily make the drive simply because the level of service is unparalleled. My service advisor, Adrian, is always so kind and ensures that I understand the service process and if there are any issues with my vehicle. I've been with this dealership since June of 2009 and the experience is consistently excellent. More