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Mercedes-Benz of Cutler Bay - Service Center
Cutler Bay, FL
845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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845 Reviews of Mercedes-Benz of Cutler Bay - Service Center
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January 30, 2020
recall work The dealership was open for business as stated.Staff were friendly and professional. Coffee and a snack was a nice touch at drop off. During pick up t The dealership was open for business as stated.Staff were friendly and professional. Coffee and a snack was a nice touch at drop off. During pick up the carwash was a pleasant surprise. More
by snookme13
Employees Worked With
javier
January 30, 2020
Thanks guys As always a pleasure doing a service to my car with the entire staff, thanks guys for having my car ready and looking great. Keep it up. As always a pleasure doing a service to my car with the entire staff, thanks guys for having my car ready and looking great. Keep it up. More
by mercedes
Employees Worked With
January 25, 2020
Always a fantastic experience when visiting MBCB. All of the employees are exceptional, the dealer is always clean and the service is always great. Thank you MBCB for making servicing my car so easy. the employees are exceptional, the dealer is always clean and the service is always great. Thank you MBCB for making servicing my car so easy. More
by jucamarpra
January 20, 2020
Every employee that I encountered was interested in helping me accomplish getting my car to the right serviceman. I was phoned when the service was completed and equally treated as a special person rec helping me accomplish getting my car to the right serviceman. I was phoned when the service was completed and equally treated as a special person receiving my car. The experience was wonderful. More
by hypocon1
Employees Worked With
January 18, 2020
I purchased a brand new sprinter van/camper in Minnesota. I came down from North Dakota and a trim piece from the mirror had fallen off While driving. I made an appointment and they had the part I came in an I came down from North Dakota and a trim piece from the mirror had fallen off While driving. I made an appointment and they had the part I came in and Kevin was more than gracious and helping me. The whole process took about an hour they had me going and it was under warranty. I was extremely satisfied with the service. Thanks Al More
by alvoegele
Employees Worked With
Kevin laPlanche
January 16, 2020
Kevin Laplanche 5 star plus. Kevin is attentive, professional and knowledgeable :-). Answers emails, texts and phone calls very promptly. The overall vibe of the place is friendly and professional. professional and knowledgeable :-). Answers emails, texts and phone calls very promptly. The overall vibe of the place is friendly and professional. Great location as well!!! More
by MGW-RV
Employees Worked With
Kevin Laplanche 5+
January 12, 2020
Fabian Solis was my service advisor. He was courteous, professional and kept me informed of the status of my vehicle. He did a great job and delivered on his word. professional and kept me informed of the status of my vehicle. He did a great job and delivered on his word. More
by Rjpacios
Employees Worked With
Fabian Solis
January 11, 2020
Excellent service Very good Service. I felt very welcome to the dealer, Roma Hernandez is very nice, knowledgeable professional and nice. The dealer very clean and bea Very good Service. I felt very welcome to the dealer, Roma Hernandez is very nice, knowledgeable professional and nice. The dealer very clean and beautiful. More
by Zoraida Carrera
January 08, 2020
Very good service Staff was very friendly and efficient. Work was completed on time and all concerns were addressed. Kevin was exceptional in his handing of the entire Staff was very friendly and efficient. Work was completed on time and all concerns were addressed. Kevin was exceptional in his handing of the entire service. More
by grl
Employees Worked With
Kevin Laplanche
January 05, 2020
Kevin is always excellent when it comes to his customer service overall I am very impressed and very pleased with Mercedes and how wonderful they treat me service overall I am very impressed and very pleased with Mercedes and how wonderful they treat me More
by ketkete18
Employees Worked With
Kevin laplanche
