Mercedes-Benz of Cutler Bay - Service Center

I have been doing business with Mercedes Benz Cutler Bay since 2008 and I am totally satisfied with their customer service and repair operation. All of the employees at the dealership are friendly, courteo since 2008 and I am totally satisfied with their customer service and repair operation. All of the employees at the dealership are friendly, courteous and helpful, whether you have requested their assistance or not. When walking through the floor room, without exception, all the employees that I pass speak and give me a beautiful smile. If I have stopped in the showroom/dealership, an employee will approach me, very friendly, and ask if I am being helped or whether I need assistance. I have said repeatedly, that who ever does the employee orientation at Mercedes-Benz does an excellent job because everyone there is always courteous, friendly and helpful. The service writers and mechanics are excellent at their jobs too. When ever I have had a problem requiring a repair, I have been serviced extremely professionally, courteously, and the repair has been made. I have nothing but praise for the professional quality of the Cutler Bay Mercedes Benz operation. Greer Davis Wallace 305.299.7717 More

the service and profesionalism of Ruben Abreu and Frank Cordero goes beyond words, they took ownership on my situation and they helped me with everything, my sales representative is Luis Martinez which has Cordero goes beyond words, they took ownership on my situation and they helped me with everything, my sales representative is Luis Martinez which has been the main person and my contact to resolve my car problem. Im very gratefull for this team of profesionals in cutler bay dealer, i would definitely recomend mercedes benz to all the peolple i know for the best services i have ever experience and the best sales representative Mr Luis Martinez, is very pleasant to work with him, he will treat you like family. Thank you very much for all you do. More

Mercedes Benz of Cutler Bay is one step above all other dealers. The facilities are impeccable, the service outstanding and my sales representative Mr. Luis Martinez was first class. You can buy with confi dealers. The facilities are impeccable, the service outstanding and my sales representative Mr. Luis Martinez was first class. You can buy with confidence. It was a pleasure purchasing my car and bringing it here for service. Will highly recommend Mercedes Benz of Cutler Bay. . More

My name is Ruben Santana, and I have been very pleased with the quality of service this dealer has provided to me. I have had the honor to have both Oliver Ortiz and Fernando Lopez working with me, and a with the quality of service this dealer has provided to me. I have had the honor to have both Oliver Ortiz and Fernando Lopez working with me, and as always, they were very attentive and friendly. Their experience, knowledge, and willingness make me want to recommend this dealership to anyone. Their quality of work is impressive. 10 out of 10. More

Outstanding customer service, extremely helpful, patient, curtious, indulgent... Ewer Aguiar has made every vist of mine to MB such a wonderful experience. He is hands down, a fine example of how customers curtious, indulgent... Ewer Aguiar has made every vist of mine to MB such a wonderful experience. He is hands down, a fine example of how customers should be treated. Always polite and helpful when answering questions; keeps me inform as to what will take place during service and future service needed on the car. Great Experience!! More

My service for my Mercedes C300 was excellent. Mr. Jose Castillo is a fine example as to how customers should be treated. He was very polite and helpful when answering questions and keeping one inform as t Castillo is a fine example as to how customers should be treated. He was very polite and helpful when answering questions and keeping one inform as to what will take place and for future services on the car. Great Experience!! Lavonda Brennan(Husband. Jeffrey Smith) More

Every time we take our Mercedes to the Cutler Bay dealership, we have excellent service. David is extremely helpful and efficient. We have reccommended the dealership to other family members and fr dealership, we have excellent service. David is extremely helpful and efficient. We have reccommended the dealership to other family members and friends. The dealership is clean and inviting. Everyone is friendly and open. On one occasion, the part that needed to be replaced was under warranty and a rental car was offered to us. Very positive experience!! More

Excellent service, friendly and punctual. Ramon and the rest of the service department where extremely professional and took care of our car and did everything exactly as promised and when promised. He cal rest of the service department where extremely professional and took care of our car and did everything exactly as promised and when promised. He called us when there was a one day part delay even though it was within the promised time to have the vehicle ready. I would recommend highly. More