Back

Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
832 Reviews

832 Reviews of Mercedes-Benz of Cutler Bay - Service Center

Sort by
July 15, 2010

Excellent service, friendly and punctual. Ramon and the rest of the service department where extremely professional and took care of our car and did everything exactly as promised and when promised. He cal More

by rmrouco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Moreno
July 04, 2010

Excellent and Friendly Service. Calls client about status of car being worked at...until completion. Work finished on time. Appleton and Ramon did an excellent job. They made me feel important by attending More

by emilycu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Appleton and Ramon/Service Dept. Cutler Bay
Jul 09, 2010 -

Mercedes-Benz of Cutler Bay responded

Emily- Thank you so much for your review, and kind words about our team. At Bill Ussery's Mercedes-Benz of Culter Bay, we take great pride in our team and ensure they deliver the utmost customer services to our associates like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you and your vehicle in the near future. On behalf of the team, Thank you. Best regards, Bill Ussery's Mercedes-Benz of Culter Bay

June 18, 2010

Service received at this location and the Coral Gables Location and unfortunately the Silver Arrow Body shop is always superior. Treatment is always respectful, professional, and empathetic...in this case More

by Ozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cordero
June 17, 2010

Customer service was excellent from the moment I called to schedule the appointment. I was kept informed of the extend of the problem to how it would be resolved, how long it would take to resolve and when More

by dorrieo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Littman
June 02, 2010

I took my vehicle in for service Mercedes of Cutler Bay. I took my vehicle in for service Mercedes of Cutler Bay. Mr Castillo very patiently explained the service procedure to me and answered all of my More

by alfonso1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE CASTILLO
May 27, 2010

I recently took my car to the dealer due to an accident I had and concerns with the brakes, and the overall satisfaction was extraordinary. I dealt with different employees and they all gave me a great serv More

by Leiric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Fernandez, Ruben Abreu
May 14, 2010

My reason for a visit was an oil change for my ML. The service was exquisite as it always is. The work was done quickly and perfectly. The physical dealership is very beautiful and tranquil, really an o More

by jacuse123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Abreu, Ruben Abreu
May 12, 2010

The service department was timely in receiving my car, calling me to explain the car's needs and the time when the car would be ready. Mr. Castillo was patient to explain to me that problems the car had o More

by alinard31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo, Jose Castillo
May 10, 2010

This dealer provided me with a great purchase experience and now with a pleasant satisfaction on the repair of my SUV. From the receptionist to the General Manager, they make you feel confortable and atten More

by Leiric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Serrano, Sergio Serrano
April 27, 2010

My first visit I was greeted by the receptionist with a warm and inviting smile I was then introduced to Ewer with the same deameanor approachable, friendly and very well informed about his product line.. More

by karleneAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer aguiar, Sales Representative, Ewer (Ever) Aguiar
...
83