Mercedes-Benz of Denver

Rodney took amazing care of us! I’m very happy we were paired with Mercedes Benz of Denver because everyone is incredibly friendly and helpful. paired with Mercedes Benz of Denver because everyone is incredibly friendly and helpful. More

Couldn't be happier with the vehicle an the experience! James Goza was great, as was Rueben in finance. Have already referred a friend of mine to buy the same vehicle, he liked mine so much. James Goza was great, as was Rueben in finance. Have already referred a friend of mine to buy the same vehicle, he liked mine so much. More

I bought the GLE 350 2021, since the first week on 02/26/21 my car presented this fluid on the front breaks I told for service and sales people. They were rude with us. The maximum was changed the pad 02/26/21 my car presented this fluid on the front breaks I told for service and sales people. They were rude with us. The maximum was changed the pads in this time but it was normal . Now my car has 15,000 miles on 08/19/2021 and have a noise on suspension they told me to change the pads. It’s incredible!!! Last month. I needed to change my tires before than 10k. Bad review from MB Denver. More

Consider what I was expecting and what it took for me to get the car it was an all around great experience. You pay for what you get after all. the 2014 E63s that I Financed from them was well priced and in get the car it was an all around great experience. You pay for what you get after all. the 2014 E63s that I Financed from them was well priced and in very well used condition. The sales man (Ray) who helped me out was very patient and willing to help every step of the way. I live in NYC and was willing to take the trip out there for the car so you can comprehend how much I wanted the car. He noticed how bad I wanted it and made me his priority customer considering other people were showing up in person asking to buy it. He worked with me to get all the paperwork finished within a weeks time while the finance team helped find a bank for the loan. I told them that I would be taking a flight out there to pick it up for the weekend to return to work Monday and they agreed they'll be working there hardest since the car needed a piece for a turbo changed and making the aesthetically ready for the long trip I was taking back in it. When I arrived in Colorado I received a call that the car wasn't going to be ready till the next day and I was devastated but considering I was a long ways from home they committed to doing their best to have it running by the end of the day. I toured the city and decided to walk there from the nearest train station 8 miles away. While I was 25 Minutes away I received a call to come by that the car was then in good running condition. I tell you these people go above and beyond. Although it was a long wait time at the show room that I spent while the car was being detailed before they closed up it was an overall great experience. Even months after when the NY DMV got careless and misplaced my paper work I called the dealership to confirm it was sent to the DMV and it was sent to the right one they sent me a second temp plate to help me avoid any tickets or complications. Efficient, Professional, and friendly staff. The entire building was clean and cozy. Highly recommend the brand and the business at this location. Amongst other time consuming task in our lives buying a car may be one of them and doing our part in being patient and reasonable will make the process less stressful than it needs to be. More

To keep this short. We live overseas, but are relocating back to the States. We need several cars. Found a GLB in the color we liked. A family member was able to test drive it for us and get the sales pe back to the States. We need several cars. Found a GLB in the color we liked. A family member was able to test drive it for us and get the sales person's information. We called as soon as our family member left the lot. The calls continually went to voice mail. We finally connected about an hour later. We ended the call by asking what we needed to do to move this deal forward. We were willing to pay cash as financing from Europe might not have been that easy. The sales person was going to talk to the finance people just to make sure and get back to us. Much to our chagrin, we never heard back from the salesman, even though we had given him our emails, European phone numbers, and U.S. phone numbers. And even worse, they sold the car 6 hours later to someone else and never bothered to contact us. The salesman should have at least had the courtesy to inform us that the car had been sold. He possibly could have kept us as customers by at least offering to make some sort of amends, but he has not. More

This place deserves no stars. I spoke with a salesman and he invited me down to look at a C43 AMG. He later texted me and said he looked forward to meeting me on Tuesday. I loaded up my car into the ha and he invited me down to look at a C43 AMG. He later texted me and said he looked forward to meeting me on Tuesday. I loaded up my car into the hauler, sent him a message and headed down that way. When I get there, he is off on Tuesday’s. He never responded to my message that I was on the way. I work with a another gentleman who was very nice but could not access any internet in the store to search for other cars. While he was trying to figure it out, I go to the restroom where one of the mechanics was hanging out in a stall. Come to the sales floor, no internet yet so I leave The next day the salesman calls and apologizes and says he will make it up to me and find the car I wanted. A week later, no call back. I call the sales manager, he apologizes for the error and will call me back by the end of the day. Well three days later and no call. Do not even waste your time going here. if my staff worked like this, I would fire them al! More