Mercedes-Benz of Denver - Service Center

My mercedes was involved in a hit and run after I had just purchased a new grill and wheels which your service dept. installed. They took very good care of my vehicle. In fact we left on a cruise and lef just purchased a new grill and wheels which your service dept. installed. They took very good care of my vehicle. In fact we left on a cruise and left the car in thier care when we returned every thing had been professionally takken care of . Emails were consistant. I always knew what state the mercedes was in and experienced no anxiety what so ever. Thank you for your exellent service. More

I took my car in for an airbag light. Jacob told me it would cost $750 to replace a wiring harness for the airbag. He sent me away without airbags because we didn't have the money to fix it at that moment would cost $750 to replace a wiring harness for the airbag. He sent me away without airbags because we didn't have the money to fix it at that moment. My husband googled the issue and found out that this wiring harness is too short from the factory and that Mercedes Benz was covering the repair through an extended warranty. This dealer risked the lives of my family by merely neglecting to look at the information that the manufacturer provides for them. I had to alert them. I went here with hopes of a positive experience. The only positive I got from it is that I am positive I won't return here for service. More

If there is a friendlier group of pros I'd be shocked. Right down to this survey. No negatives to convey. Jacob was a great standard bearer in his example. Thanks to all! Right down to this survey. No negatives to convey. Jacob was a great standard bearer in his example. Thanks to all! More

Jacob is outstanding. I could write a huge letter but there is now reason. If you want it right and expect to be treated well, see Jacob, you will not be dissapointed. there is now reason. If you want it right and expect to be treated well, see Jacob, you will not be dissapointed. More

Everyone I contacted did a great job. We had a loaner car and contacted us when everything was done. Explained everything. Very pleased. Thank you very much. car and contacted us when everything was done. Explained everything. Very pleased. Thank you very much. More

The body work was excellent. Car looked like new when it was completed. Service advisor kept us up to date on the status of the repair while in process. THANK YOU! was completed. Service advisor kept us up to date on the status of the repair while in process. THANK YOU! More

Everything was fine but it often seems like the hours billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. More

Excellent service in both the Sales and Service areas. Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Gr Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Great experience with the Sales Department. More

I was in to have the windows tinted on my E350. The service personnel were courteous, professional and timely. The service department got the work done on time as promised. service personnel were courteous, professional and timely. The service department got the work done on time as promised. More

It seems better service than before. They improved a lot. I had a good experience with service. The price is pretty good with a coupon. I had a good experience with service. The price is pretty good with a coupon. More