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Mercedes-Benz of Des Moines

Urbandale, IA

4.8
378 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 378 reviews

July 29, 2023

I had a great experience working with Brahim and Mercedes Benz of Des Moines. It was a great experience from the moment I walked through the doors. More

by Kimiiams
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines! We will be sure to pass along your kind words to Brahim. We wish you many happy miles!

July 27, 2023

Midhat was great to work with. Was very fair in his negotiations and very knowledgeable about the vehicle More

by Dan.gross1967
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines! Enjoy your new vehicle!

July 27, 2023

Thought they were very nice, courteous and liked the text system that kept me informed. More

by terry.mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Knudson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parmerlee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Mercedes-Benz of Des Moines responded

Hi Terry! Thank you for the positive review. Come visit us again soon!

July 26, 2023

They were very quick and efficient and explained things very well. Salesman had told me I had a feature on my car and I thought it wasn’t working but they told me that I did not have that feature More

by margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Mercedes-Benz of Des Moines responded

Margie, thank you for stopping by. We are happy to see that you enjoyed your visit.

July 24, 2023

Midhat was an awesome salesman. Professional and on his game without pressure. Very knowledgeable and excellent manners. More

by dmb87r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines! We are thrilled to learn about the excellent assistance provided by Midhat. We hope to continue serving you in the future.

July 20, 2023

Exceptional Service and wow experience working with Emir and his colleagues.Definately go for true benz experience More

by ritroh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir Abidovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We appreciate your support of our dealership and are thrilled to hear about the excellent support provided by Emir. Should you ever need anything else, please let us know.

July 20, 2023

Always friendly and helpful when we have been on the road with issues. Fast to respond to our service needs and always accommodating our service schedule. We are very thankful to have Mercedes of Des Moines More

by Landjet Omaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We truly value our relationship and look forward to serving you in the future.

July 19, 2023

Mercedes Benz of Des Moines goes above and beyond when it comes to customer satisfaction. Every employee is 5 star at what they do. We could not be more satisfied with the service from this dealership. More

by mccann.m.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parmerlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Andrew - Service - 5 stars
Jul 20, 2023 -

Mercedes-Benz of Des Moines responded

Hello! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We appreciate your kind words and will be sure to pass along your kudos to the team. We hope to serve you again in the future.

July 18, 2023

Emir was a great salesman. Our experience was good.Would buy from them again.👍👍overall good More

by Randyhomervold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir Abidovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Mercedes-Benz of Des Moines responded

Thank you for choosing Mercedes-Benz Sprinter of Des Moines, Randy. We will be sure to pass along your kind words to Emir. Enjoy your new vehicle!

July 18, 2023

We received excellent service all around. Sejad our sales rep and Kristian in finance. Excellent experience. Would highly recommend. More

by Riedcj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sejad Dubinovic
Jul 19, 2023 -

Mercedes-Benz of Des Moines responded

Hello there! Thank you for choosing Mercedes-Benz Sprinter of Des Moines. We will be sure to pass along your kind words to Sejad and Kristian.

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