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Mercedes-Benz of Des Moines
Urbandale, IA
493 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 493 reviews
November 15, 2023
Mercedes of Des Moines has provided high quality annual service and support for both of our vehicles. Service is done with in and efficient manor with courtesy and excellent follow through. We are very ple service and support for both of our vehicles. Service is done with in and efficient manor with courtesy and excellent follow through. We are very pleased with our experience with the dealership and would not hesitate to recommend it to friends and family. More
by Dwpete1
Employees Worked With
November 13, 2023
Ben was ready right on time for my appointment. Very friendly and professional. All of my questions were promptly resolved and my car was ready when promised. It was a 5-star experience. Very friendly and professional. All of my questions were promptly resolved and my car was ready when promised. It was a 5-star experience. More
by Thadd Paul
Employees Worked With
November 13, 2023
The Mercedes service dept is always friendly and thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. thorough with their jobs. I had an unexpected flat tire and they took care of me immediately. I was so happy that my car got washed and vacuumed. It’s always very clean inside, too. More
by Doreen.blunck
November 12, 2023
Had a breakdown on my Sprinter near Des Moines and had it fixed here. Nathan the service manager took great care of me and the tech who worked on my van showed great attention to detail. fixed here. Nathan the service manager took great care of me and the tech who worked on my van showed great attention to detail. More
by jscottosman
Employees Worked With
November 10, 2023
This MB dealership never disappoints. The service advisor, the technicians, and the facility itself are all top notch. Honest, fair prices, and exceptional work to keep my car on top shap The service advisor, the technicians, and the facility itself are all top notch. Honest, fair prices, and exceptional work to keep my car on top shape. More
by Palugi
Employees Worked With
November 08, 2023
The salesman blatantly lied to me about the condition of the vehicle. I would never recommend this dealership for used vehicles. the vehicle. I would never recommend this dealership for used vehicles. More
by Bill J.
November 06, 2023
Even though we did not buy the most expensive car on the lot, we were treated with the utmost respect and importance. Perhaps the single best experience I've ever had at a car dealer. lot, we were treated with the utmost respect and importance. Perhaps the single best experience I've ever had at a car dealer. More
by Rev T
Employees Worked With
November 04, 2023
The service was great and so were the service personnel. I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than that, I should put a couple dollars of gas back in the car. In that my car was there due to a recall, it’s probably not the best customer friendly approach to focus on loaner car gas. Remember, my time and gas in my car were consumed for a recall as well. More
by Jim
Employees Worked With
November 04, 2023
I am employed at this dealer, but would not have purchased my vehicle had it not been for my salesman Midhat. purchased my vehicle had it not been for my salesman Midhat. More
by jsieb121955
Employees Worked With
