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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
493 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 493 reviews

November 04, 2023

Wonderful customer service waiting area with great amenities and excellent Wi-Fi. Service representative was very helpful. More

by smorri2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Mercedes-Benz of Des Moines responded

We're glad to know you enjoyed our amenities and found the service at Mercedes-Benz of Des Moines helpful. Thank you for sharing your positive experience with us!

November 02, 2023

Nathan Karr service advisor was excellent and very thorough and knowledgeable. Honest and straight forward. This was my first visit and I’ll be back for any service my C300 needs. More

by Paulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Mercedes-Benz of Des Moines responded

Paulie, it's great to know that Nathan provided excellent service during your visit at Mercedes-Benz of Des Moines. We look forward to assisting with any future needs for your C300!

November 02, 2023

Son los mejores gracias por mi nueva mercedes y hacer lo posible porque obtuviera la q yo quería More

by Elenajohanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brahim Bouhaik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Mercedes-Benz of Des Moines responded

¡Hola! Nos alegra saber que le encanta su nuevo Mercedes. ¡Conduzca con seguridad y vuelva pronto at Mercedes-Benz of Des Moines!

October 25, 2023

Brad Ashby in the service center is consistently excellent handling the regular vehicle checkups and any emergency repairs that may arise. Most recently, he was able to have a tire leak repaired whi More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I have a long relationship (several decades) with MB Des Moines. Service has been excellent. More

by peaceleeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Midhat Efendic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Our service was prompt, professional, and complete. They took care of our concerns and kept us updated during service. More

by connievies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

I highly recommend this dealership for service. Brad is always so helpful and pleasant to work with. More

by nancims64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Brad is a wealth of knowledge and tells you the facts. He also communicates continuously without fail. More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

They are very easy to work with, was able to book a day and time that worked best for me. More

by winkfour2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Karr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Ben is Awesome! Any client would be lucky to have him as their service tech!! More

by jack.carra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

jack.carra responded

Ben is Awesome! Any client would be lucky to have him as a service tech!

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