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Mercedes-Benz of Des Moines
Urbandale, IA
493 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 493 reviews
January 23, 2018
Mercedes is Des Moines ~ Luxury in every aspect I recently purchased a new Mercedes sedan from Mercedes-Benz of Des Moines I have said as of late that all car manufacturers have really upped thei I recently purchased a new Mercedes sedan from Mercedes-Benz of Des Moines I have said as of late that all car manufacturers have really upped their game - producing wonderful safe highly style vehicles so to set an luxury product line apart from the others it must offer more than just the vehicle itself I have found the sells staff -management - service and the environment at Mercedes-Benz of Des Moines Iowa to be absolutely stellar it is a total luxury car buying experience five stars all the way More
by Fgazzy
December 31, 2017
Jonathon Ewing the best Had been to dealership a few times and didn’t connect with people who offered to help. They could not easily answer my questions. Was ready to give up Had been to dealership a few times and didn’t connect with people who offered to help. They could not easily answer my questions. Was ready to give up on Mercedes until a friend recommended Johnathon. More
by MKM
Employees Worked With
Jonathan Ewing, Taylor Roseboom
December 03, 2017
Great Experience My Salespersons, Mr. Christensen and Mr. Michelsen, did an excellent job in making the new car experience enjoyable. The other individuals, in finan My Salespersons, Mr. Christensen and Mr. Michelsen, did an excellent job in making the new car experience enjoyable. The other individuals, in finance and Ms. Roseboom ,also were very professional and helpful. Thanks to everyone! Tim Pearson More
by Tim1016
Employees Worked With
Aaron Christensen, Joseph Gudenkauf, William Michelsen, Taylor Roseboom
November 30, 2017
Excellent customer service I worked with Tamara she is great sales person also her manager Tim excellent guy easy work with him have great customer service! Thank you guys ! I worked with Tamara she is great sales person also her manager Tim excellent guy easy work with him have great customer service! Thank you guys ! More
by Tiki1978
Employees Worked With
Tamara Mccoy
November 29, 2017
Another Great Experience We had another great experience. As usual, Johnathan Ewing was pleasant, professional and extremely helpful with finding the right car for our needs. We had another great experience. As usual, Johnathan Ewing was pleasant, professional and extremely helpful with finding the right car for our needs. We are very happy! Thanks! More
by MPB Ironman
Employees Worked With
Jonathan Ewing
November 17, 2017
Great in all aspects of the buying experience We were treated with respect and courtesy at all times by everyone at the dealership. The transaction was simple and pain free. I highly recommend t We were treated with respect and courtesy at all times by everyone at the dealership. The transaction was simple and pain free. I highly recommend these folks. More
by Sonomaguy
Employees Worked With
Brian Clark, Edoardo Collinet
November 06, 2017
First Benz Friendly, informative, fun people to do business with. Had a good time with Brian, he was really easy going, fun snd receptive to every situation in t Friendly, informative, fun people to do business with. Had a good time with Brian, he was really easy going, fun snd receptive to every situation in the sales process. Taylor was exceptionally helpful she came to residence to help us out. More
by First benz
Employees Worked With
Brian Clark, Glenn Collignon, Taylor Roseboom
November 01, 2017
Excellent experience I had an excellent experience at Mercedes of DM. Brian was very helpful and responded quickly to all my questions. In addition I feel like he worked I had an excellent experience at Mercedes of DM. Brian was very helpful and responded quickly to all my questions. In addition I feel like he worked to get me the car I wanted. More
by Brian Lazear
Employees Worked With
Brian Clark
October 29, 2017
Purchased a new GLC 300 As usual, my experience with sales person, Brian Clark, and the sales manager and as excellent! They made the process simple and positive. I think Bri As usual, my experience with sales person, Brian Clark, and the sales manager and as excellent! They made the process simple and positive. I think Brian may be the best sales person I've ever worked with. More
by Jimmy2212
Employees Worked With
Brian Clark
August 16, 2017
Mercedes of Des Moines My wife and I have purchased a number of used and new cars from Mercedes of Des Moines. The entire staff is always very helpful and go out of there wa My wife and I have purchased a number of used and new cars from Mercedes of Des Moines. The entire staff is always very helpful and go out of there way to make sure that we are taken care of. Phil Jansma works very hard to make sure that the service work being done is explained before the work is performed. More
by milacaboy
Employees Worked With
Jonathan Ewing
