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Mercedes-Benz of Des Moines
Urbandale, IA
481 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 481 reviews
October 13, 2024
I was driving cross country and my "check brake pad wear" warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expec warning appeared on the dash of my Mercedes GL 350 BlueTec. I arrived at the dealer service center first thing in the morning at 7:30am. I was expecting to stay all day but was on the road by 9:30am, which was remarkable. the service manager was courteous and was gracious, knowing that I had many miles to travel. Best service center ever!!!!!!! More
by considine.timothy
October 11, 2024
Scheduled maintenance was performed in a timely and professional manner. My intent is to always have service performed to maintain the longevity of this vehicle professional manner. My intent is to always have service performed to maintain the longevity of this vehicle More
by Mike
Employees Worked With
October 08, 2024
Brad Ashby is the absolute friendliest and most helpful Mercedes Service Advisor on the planet! Mercedes Service Advisor on the planet! More
by S johnson
Employees Worked With
October 05, 2024
Love this dealer we have three Mercedes and will never drive anything else! Everyone knows us when we call or come in Thank you drive anything else! Everyone knows us when we call or come in Thank you More
by Kitso
Employees Worked With
October 03, 2024
Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. Definitely recommend! Awesome environment as well. Go to Mercedes benz. More
by Paul20292
October 03, 2024
Nathan did an excellent job of getting me in and completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly thou completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly though.Thanks for getting me back on the road. More
by Charlie
Employees Worked With
October 02, 2024
Incredible customer service! They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the ro They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the road the next morning More
by leavittb
Employees Worked With
Other Employees :
Cass Cup, service manager and Adam, the service tech who worked on my vehicle and stayed late to finish the job
September 28, 2024
Very helpful and followed thru with us. Right on time and the service was as expected. Good job Right on time and the service was as expected. Good job More
by Rldonnelly46
September 26, 2024
Very Helpful and friendly. Educated me on various options and helped me select the one right for me Educated me on various options and helped me select the one right for me More
by Jwknudson12
