Mercedes-Benz of Des Moines - Service Center

Called for appointment said bring it in n leave it would try n work it in 6 days later got a call car finished n ready to go try n work it in 6 days later got a call car finished n ready to go More

The team at Mercedes Benz of Des Moines is always the best to work with. They consistently finish ahead of the quoted time and their waiting room is stocked with everything you need to make your wait enj best to work with. They consistently finish ahead of the quoted time and their waiting room is stocked with everything you need to make your wait enjoyable. More

Great service. Brad is an asset to your service group. Always responsive to my calls and service needs Brad is an asset to your service group. Always responsive to my calls and service needs More

Nathan is always excellent! I will always bring my car to the Mercedes dealership if I can work with him. I will always bring my car to the Mercedes dealership if I can work with him. More

Brad is always considerate, professional, and conscious of my time. I appreciate all he does. of my time. I appreciate all he does. More

Ben gives us superior service. We are treated with respect and communication is timely and comprehensive We are treated with respect and communication is timely and comprehensive More

Nathan Karr, the service adviser, gives exceptional service; he explains the process, answers my questions, is very detailed in his explanation, is patient, displays high integrity, - goes above and be service; he explains the process, answers my questions, is very detailed in his explanation, is patient, displays high integrity, - goes above and beyond to provide quality service to uphold the name of Mercedes. Thank you for the opportunity to provide a favorable recommendation of Nathan. More

The service department was friendly, prompt and thorough. We dealt with Nathan and he was knowledgeable and professional in every way. We dealt with Nathan and he was knowledgeable and professional in every way. More

Service appointment was easy to schedule and team was there when the doors opened to check us in and plan the service. The team member answered our questions and was very helpful. Approval was requested there when the doors opened to check us in and plan the service. The team member answered our questions and was very helpful. Approval was requested for the service work and when it was completed we were notified the car was ready for pickup. The process and service went well. We feel we can stop in any time with questions. More

Great service at this dealership. They make it easy to continue to do service with them time after time. Staff is very friendly! They make it easy to continue to do service with them time after time. Staff is very friendly! More