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Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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228 Reviews of Mercedes-Benz of Des Moines - Service Center
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January 26, 2024
They went above expectations. I didn’t have a appointment and they didn’t mind and took care of it quickly I didn’t have a appointment and they didn’t mind and took care of it quickly More
by mgraham
Helpful January 25, 2024
As usual Nathan took great care of me any my vehicle. The best or nothing is the motto. The best or nothing is the motto. More
by bones1615
January 24, 2024
Top notch service and care provided by all employees. White glove service and would recommend 10/10 White glove service and would recommend 10/10 More
by PJT
Employees Worked With
January 24, 2024
Good service and good team. It's nice to work with Bred, Thank you very much. It's nice to work with Bred, Thank you very much. More
by Nico
Employees Worked With
January 22, 2024
Nasty cold day and service bay was full and Nathan worked me in to change windshield wiper blades. Thanks me in to change windshield wiper blades. Thanks More
by Dick Cone
Employees Worked With
January 21, 2024
Nathan is very knowledgeable about my car and gives solid advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to w advice. I trust him and feel that he treats me fairly. Other advisors step in to either help me or get my paperwork started for him if I prefer to wait if Nathan is busy when I arrive. I highly recommend this dealership’s service department and Nathan specifically. More
by 2011 E350 4MATIC
Employees Worked With
January 12, 2024
Brad Ashby has been my guy for over 10 yrs. He always is someone I can rely on for accurate information. He even made it tolerable when my bill topped $2K.🤦♂️😉 He always is someone I can rely on for accurate information. He even made it tolerable when my bill topped $2K.🤦♂️😉 More
by lmc1958
Employees Worked With
January 06, 2024
My blower motor on my defroster went out and the dealership worked it in on the same day and replaced it. They are the best. dealership worked it in on the same day and replaced it. They are the best. More
by Jim
Employees Worked With
January 06, 2024
Excellent service at reasonable cost. Quite pleasant to speak with a service advisor (Brad) who really knows cars! Quite pleasant to speak with a service advisor (Brad) who really knows cars! More
by pjleeson
Employees Worked With
January 05, 2024
Always a good experience here at Mercedes of Des Moines. The team is friendly, the service is excellent and they always go the extra mile to meet your needs! The team is friendly, the service is excellent and they always go the extra mile to meet your needs! More
by DMuhs
Employees Worked With
