Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
295 Reviews of Mercedes-Benz of Des Moines - Service Center
Sort by
October 11, 2024
Scheduled maintenance was performed in a timely and professional manner. My intent is to always have service performed to maintain the longevity of this vehicle professional manner. My intent is to always have service performed to maintain the longevity of this vehicle More
by Mike
Employees Worked With
October 08, 2024
Brad Ashby is the absolute friendliest and most helpful Mercedes Service Advisor on the planet! Mercedes Service Advisor on the planet! More
by S johnson
Employees Worked With
October 05, 2024
Love this dealer we have three Mercedes and will never drive anything else! Everyone knows us when we call or come in Thank you drive anything else! Everyone knows us when we call or come in Thank you More
by Kitso
Employees Worked With
October 03, 2024
Nathan did an excellent job of getting me in and completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly thou completing the job.Excellent employee.I did feel like the cost of the injector was really high as was the labor cost.The work was done correctly though.Thanks for getting me back on the road. More
by Charlie
Employees Worked With
October 03, 2024
Amazing work staff and service! Definitely recommend! Awesome environment as well. Go to Mercedes benz. Definitely recommend! Awesome environment as well. Go to Mercedes benz. More
by Paul20292
October 02, 2024
Incredible customer service! They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the ro They treated me feel Like I was their best and most important customer. The service tech even stayed after hours to insure we would be back on the road the next morning More
by leavittb
Employees Worked With
Other Employees :
Cass Cup, service manager and Adam, the service tech who worked on my vehicle and stayed late to finish the job
September 28, 2024
Very helpful and followed thru with us. Right on time and the service was as expected. Good job Right on time and the service was as expected. Good job More
by Rldonnelly46
September 25, 2024
The service department and mechanics are very helpful with any needs that I have with my Mercedes. with any needs that I have with my Mercedes. More
by john57.thompson
September 23, 2024
Personable representative , informed of problem, cost and time it would take , no pressure on minor items and done in a timely manner. time it would take , no pressure on minor items and done in a timely manner. More
by garylu914
Employees Worked With
September 15, 2024
This is a fantastic dealership. Their sales and service teams are great representatives of the Mercedes brand. Their sales and service teams are great representatives of the Mercedes brand. More
by ChiSox79
