Mercedes-Benz of Durham

David Spicer always does a great job. Very pleased to use him as my service adviser. He always takes those extra steps to ensure things are correct. Terri B

Jon Choi is a fantastic salesperson who cares about your wants and needs. Very friendly and respects your time. Best experience purchasing a car. Make sure you ask for Jon

They gave me a very good deal on my car thank so much Maryann was a very nice sale person she really did a lot.

Dream Team to the rescue again! Got an AClass, this past December. Received exemplary, beyond a 10 rating service from Maryann Wrenn/my salesperson & Brett/Portfolio Manager. At that time, I’d never heard of a Portfolio Manager, but after meeting & dealing with Brett, I was so glad there is such a position. Well...on February 21,2021, two months after getting my car, a deer jumped in front of my car on Interstate 85, totally my car. Well, this past Friday, my Dream Team, Maryann & Brett, once again, provided me with such an awesome level of care, support, empathy over my incident & guidance in selecting & securing another vehicle. Professionalism, yes. But, Maryann & Brett, go beyond being professional. They truly care.

I’m writing this to let you know that I had a great experience yesterday getting my plan A service done. John Hall is a role model for role models. His professionalism and friendly demeanor is a major reason I keep coming back for my scheduled services. He is very accommodating and has never let me down. My vehicle is older model, but always feels brand new again after driving away from your service department. Thank you for the great experience. Afifi

Seth has great customer service! Thank you for always being friendly and creating a great experience. I appreciate the updates you send in regards to the status of my service completion, gives me a peace of mind when you keep in the loop!

I purchased a E 300, and we are enjoying it. Miss my E350, but we have adopted this one and we will keep it, Lol. , actually we like this car, the color and the mileage is a PLUS. Thanks Lauren, you did a very good job.

I have a 2012 cls 550 and I have ongoing issues. One thing makes me extremely confident that their mechanics not only highly trained but honest and fantastic to work with. Their service desk is also incredibly knowledgeable.

Great experience with Maryann Wrenn. She is a delight to work with and even though I did not end but with a car from her dealership I would seek out her help again. She know MB cars and cares about her clients.

Well, I have a 2014 E550 coupe, and it has been to the dealership for service reasons. I'll tell ya, when there isn't a warranty to fall back on, it can get very expensive, I see why people sell them when the warranty runs out.!!! Lol But I can say that my service tech (Kris K.), and the mechanic (Jeff) were very thorough with the jobs that have been done and I do appreciate that. All of the maintenance was done and it is ready for another 100K miles... hopefully!!!