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Mercedes-Benz of Durham

Durham, NC

5.0
269 Reviews

110 Kentington Drive

Durham, NC

27713

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269 Reviews of Mercedes-Benz of Durham

March 16, 2021

I purchased a E 300, and we are enjoying it. Miss my E350, but we have adopted this one and we will keep it, Lol. , actually we like this car, the color and the mileage is a PLUS. Thanks Lauren, yo More

by brenda.slade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 17, 2021 -

Mercedes-Benz of Durham responded

Brenda.slade, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 11, 2021

I have a 2012 cls 550 and I have ongoing issues. One thing makes me extremely confident that their mechanics not only highly trained but honest and fantastic to work with. Their service desk is also in More

by Thomas W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 15, 2021 -

Mercedes-Benz of Durham responded

Hi Thomas W., thank you so much for your positive comments about Mercedes-Benz of Durham! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2021

Great experience with Maryann Wrenn. She is a delight to work with and even though I did not end but with a car from her dealership I would seek out her help again. She know MB cars and cares about her cli More

by dudes dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Mar 08, 2021 -

Mercedes-Benz of Durham responded

Dudes Dad, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2021

Well, I have a 2014 E550 coupe, and it has been to the dealership for service reasons. I'll tell ya, when there isn't a warranty to fall back on, it can get very expensive, I see why people sell them when More

by Twin Turbo Power
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris K, Jeff, Cameron
Mar 08, 2021 -

Mercedes-Benz of Durham responded

Hello Twin Turbo Power, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

February 27, 2021

Great buying experience. Great customer service. Sales reps were all patient and helpful with decisions. MaryAnn was very helpful before, during and after the purchase of our Mercedes. She made sure that More

by samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MaryAnn, Sarah-Elizabeth, Lucious
Mar 02, 2021 -

Mercedes-Benz of Durham responded

Samantha, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

February 26, 2021

Thank you to Maryann Wrenn for everything. My first Mercedes purchase was magical. I would recommend this dealership to all my friends and family. Love my Mercedes! More

by GinaBaucom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wren
Feb 27, 2021 -

Mercedes-Benz of Durham responded

Ginabaucom, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 26, 2021

Maryann Wrenn was outstanding throughout the whole process. From test drive, to purchase, to delivery, to post delivery assistance -- Maryann was great to deal with. She is very prompt, personable More

by 2020rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Feb 27, 2021 -

Mercedes-Benz of Durham responded

2020rob, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Durham. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 12, 2021

Amazing dealership, where the representatives ensure that you're taken care of. Make sure to ask for Maryann Wrenn. She'll make sure that you have a really great experience, are aware of all the details abou More

by Gaurav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Feb 15, 2021 -

Mercedes-Benz of Durham responded

Gaurav, we are so pleased you enjoyed your visit to Mercedes-Benz of Durham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

We recently purchased a pre-owned Mercedes and we had an amazing experience with Maryann. She patiently answered all of our questions and went the extra mile to make us happy customers. In addition to the g More

by bdc001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn & Kyle Phillips
Feb 10, 2021 -

Mercedes-Benz of Durham responded

Bdc001, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2021

Always great service, thoughtful help and recommendations, and waiting room. I would like to especially thanks Seth in service who always goes out of his way to help and fix issues. For a b More

by docmd1-ichi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Williford
Feb 08, 2021 -

Mercedes-Benz of Durham responded

Docmd1-ichi, we are so happy to read such a great review about Mercedes-Benz of Durham! If you have any further questions, please don't hesitate to reach out!

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