Mercedes-Benz of Durham
Durham, NC
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269 Reviews of Mercedes-Benz of Durham
MaryAnn Wrenn is absolutely amazing and provides exceptional customer service. I highly recommended asking for her if you want a great sales experience. She is excellent! exceptional customer service. I highly recommended asking for her if you want a great sales experience. She is excellent! More
Maryann is a courteous and very effective product specialist at the Durham dealer who helped advise me on what model to choose that meets my needs and is best value. Excellent after sales follow up a specialist at the Durham dealer who helped advise me on what model to choose that meets my needs and is best value. Excellent after sales follow up and assistance. More
Maryann Wrenn is excellent. She was professional and available to us throughout the entire process. We had many questions and she was very patient and knowledgeable. She was proactive in making sure tha available to us throughout the entire process. We had many questions and she was very patient and knowledgeable. She was proactive in making sure that we were satisfied and received great service. She made things so easy. The friendly and helpful staff make us feel very comfortable each time we come in. After shopping around the area, I can say this was the most pleasant car buying experience we have had. Highly recommend Maryann Wrenn and the Mercedes Benz of Durham team. More
After getting into a terrible accident with my family and totaling our car, the last project I wanted to deal with was buying a new car. Maryann Wrenn made the whole process very simple and the best car buy totaling our car, the last project I wanted to deal with was buying a new car. Maryann Wrenn made the whole process very simple and the best car buying experience I've ever had. Not only was she very thorough in responses to my questions, but made sure that the dealership took care of some minor issues with the car once they received it from another dealership. My family is very happy with the new vehicle and I can enthusiastically say to go to this dealership for any needs you may have. More
Great team. Terrific service department. Highly recommend Hendricks of Durham. Have been using Hendricks for years and have always been satisfied with sales and service departments. Hendricks of Durham. Have been using Hendricks for years and have always been satisfied with sales and service departments. More
After having a less than pleasurable experience with another sales associate at this dealership, I researched reviews and specifically requested to work with Maryann Wrenn. She was very personable, atte another sales associate at this dealership, I researched reviews and specifically requested to work with Maryann Wrenn. She was very personable, attentive, listened to all my concerns, and genuinely wanted to make sure I was happy in my new vehicle. We had a lot of fun on our test drives. Maryann was very patient as we test drove three different models, and nitpicked at everything until we found the right one. Ryan Gury sweetened the deal even further with an offer on a fully loaded GLC 300 that I couldn't refuse. I absolutely LOVE my new car, and am looking forward to working with Maryann again in the future. Thanks again Maryann!!! More
This is my second time leasing a vehicle from Mercedes-Benz of Durham and I have to say that it was a great experience just like the first time. Maryann was so professional, helpful and knowledge Mercedes-Benz of Durham and I have to say that it was a great experience just like the first time. Maryann was so professional, helpful and knowledgeable and made the process very smooth and enjoyable. More
Lauren and Jim were great. Lauren made sureI understood everything about the features in my new vehicle and everyone was great about following up with me and making sure I was satisfied with my purchase. everything about the features in my new vehicle and everyone was great about following up with me and making sure I was satisfied with my purchase. More
Great experience and service by Jon Choi. They were transparent about pricing and worked with me to make it a very good deal. Highly recommended if you are in for a Benz. transparent about pricing and worked with me to make it a very good deal. Highly recommended if you are in for a Benz. More

