Back

Mercedes-Benz of Durham

Durham, NC

5.0
267 Reviews

110 Kentington Drive

Durham, NC

27713

Directions

By Type

267 Reviews of Mercedes-Benz of Durham

November 12, 2020

Shopping for a car at this dealership was a first class experience and Maryann Wrenn was the reason why. Maryann was very helpful in answering all my questions and was very knowledgeable about the C63s I b More

by Dana McClendon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 13, 2020 -

Mercedes-Benz of Durham responded

Dana Mcclendon, we are glad we could help! We do hope we can be of assistance in the future. Take care!

November 10, 2020

Maryann Wrenn was my specialist and provided stellar customer service during my recent car purchase. She was very pleasant and professional. Will purchase here again! More

by TPhil2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 13, 2020 -

Mercedes-Benz of Durham responded

Tphil2020, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Durham

October 30, 2020

Chris was awesome...Everything was done on time and as Chris was awesome... Everything was done on time and as promised... Overall A++++ Hope this continues as I expect it would... I’ve now used More

by davisgregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Davisgregg, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2020

Good to work with. John Hall takes care of his customers with profession and needs. Always at a customers needs at time of car drop off for service. More

by Pamela wall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hall
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Pamela Wall, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2020

My son and I came in to see a specific car we found on-line. All of the sales people were in a training meeting, so Maryann stepped in and took great care of us! She was very knowledgable about the ca More

by krstelmok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Krstelmok, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 28, 2020

Car shopping can be a bit overwhelming, especially in the middle of a pandemic. I went to a few other dealerships before stepping foot at Mercedes-Benz of Durham, but as soon as I arrived I was greeted by L More

by Alma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Husketh
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Alma, it's experiences like yours that really keep us motivated! Thanks for taking the time to leave a review. Have a great day!

October 27, 2020

Maryann Wren is excellent. Request her by name when you are looking for your next MB. The CLS is amazing. Can't say enough about her help. Made sure I got exactly what I wanted. Smooth transaction all arou More

by TK
Recommend Dealer
Yes
Employees Worked With
Maryann Wren
Oct 30, 2020 -

Mercedes-Benz of Durham responded

TK, we're happy to hear you had such a positive experience with our team! If there's anything further we can do for you, we are happy to help!

October 26, 2020

Always very.professional and outstanding service when coming to my auto. When unknown issue comes up with my auto John will always call first and inform me of the issue and price of the issue before any More

by Otis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hall
Oct 30, 2020 -

Mercedes-Benz of Durham responded

Otis, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2020

Jim at Mercedes-Benz of Durham was wonderful to help me, I really appreciate his knowledge and guidance. He made it a smooth and pleasant transaction! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Farina
Oct 30, 2020 -

Mercedes-Benz of Durham responded

Hello Jay, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

October 24, 2020

This by far was the easiest and best experience I've ever had buying a car. My product specialist James Farina was great. He was attentive, patient and went above and beyond to provide me with the best cus More

by SoLovely39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Farina
Oct 30, 2020 -

Mercedes-Benz of Durham responded

Hi Solovely39! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
14
...