Mercedes-Benz of Durham

I was fortunate enough to work directly with Maryann Wrenn who was incredibly professional, warm and very knowledgeable. I never felt pressured to make a purchase but rather felt more that she was there Wrenn who was incredibly professional, warm and very knowledgeable. I never felt pressured to make a purchase but rather felt more that she was there as a guide to help me through the process of buying a luxury car. They were very transparent and had highly competitive pricing for their vehicles. Would highly recommend her and her team for purchasing a new or used luxury vehicle! More

a no nonsense and pleasant experience! Didn't try to sale me stuff I didn't need! Our saleswoman was the best and took care of us at every step! Thank you maryann! me stuff I didn't need! Our saleswoman was the best and took care of us at every step! Thank you maryann! More

Shopping for a car at this dealership was a first class experience and Maryann Wrenn was the reason why. Maryann was very helpful in answering all my questions and was very knowledgeable about the C63s I b experience and Maryann Wrenn was the reason why. Maryann was very helpful in answering all my questions and was very knowledgeable about the C63s I bought. I never felt pressured like I have experienced at other dealerships. This is my first Mercedes Benz, but because of Maryann it will not be my last. Very satisfied customer. More

Maryann Wrenn was my specialist and provided stellar customer service during my recent car purchase. She was very pleasant and professional. Will purchase here again! customer service during my recent car purchase. She was very pleasant and professional. Will purchase here again! More

Chris was awesome...Everything was done on time and as Chris was awesome... Everything was done on time and as promised... Overall A++++ Hope this continues as I expect it would... I’ve now used Chris was awesome... Everything was done on time and as promised... Overall A++++ Hope this continues as I expect it would... I’ve now used my 25 words More

Good to work with. John Hall takes care of his customers with profession and needs. Always at a customers needs at time of car drop off for service. with profession and needs. Always at a customers needs at time of car drop off for service. More

My son and I came in to see a specific car we found on-line. All of the sales people were in a training meeting, so Maryann stepped in and took great care of us! She was very knowledgable about the ca on-line. All of the sales people were in a training meeting, so Maryann stepped in and took great care of us! She was very knowledgable about the car and Mercedes in general. She answered all of our questions, and was super friendly and easy to work with. She made the car buying process so easy and has done a fabulous job of follow up since I brought the new car home. I would highly recommending going to see Maryann Wrenn when you're ready to look for your next Mercedes! More

Car shopping can be a bit overwhelming, especially in the middle of a pandemic. I went to a few other dealerships before stepping foot at Mercedes-Benz of Durham, but as soon as I arrived I was greeted by L middle of a pandemic. I went to a few other dealerships before stepping foot at Mercedes-Benz of Durham, but as soon as I arrived I was greeted by Lauren Husketh and she took away the overwhelming aspect of car shopping. Lauren was absolutely AMAZING! I honestly can't say enough about how great she was. Impeccable customer service, I never felt like I was being sold. The whole experience with Lauren was like talking to a close friend. If you are in the market for a Mercedes-Benz and want a wonderful shopping experience reach out to Lauren Husketh, you won't regret it! More

Maryann Wren is excellent. Request her by name when you are looking for your next MB. The CLS is amazing. Can't say enough about her help. Made sure I got exactly what I wanted. Smooth transaction all arou are looking for your next MB. The CLS is amazing. Can't say enough about her help. Made sure I got exactly what I wanted. Smooth transaction all around. No slight of hands games you may have dealt with at other dealerships. Worth the trip to Durham. More

Always very.professional and outstanding service when coming to my auto. When unknown issue comes up with my auto John will always call first and inform me of the issue and price of the issue before any coming to my auto. When unknown issue comes up with my auto John will always call first and inform me of the issue and price of the issue before any work is performed. More