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Mercedes-Benz of Durham
Durham, NC
269 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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269 Reviews of Mercedes-Benz of Durham
October 03, 2020
If you want a great and professional experience look no further than Jim! Don’t let his name tag fool you though! If I recall right even though James is on the name tag, that’s the guy you want! We c further than Jim! Don’t let his name tag fool you though! If I recall right even though James is on the name tag, that’s the guy you want! We came into the lot to look at a preowned and he treated us with courtesy and respect as if we were buying new. Jim wants your business and I don’t mean that in a pushy way that some other salesman are. He took his time with us to give us honest & clear answers. Although I had been looking at cars all day (it was pretty exhausting) the service that I received from Jim stands out. More
by Nchurch
Employees Worked With
Jim
October 03, 2020
The dealership is great. The service was excellent and John is the BEST. The service representative. I do not wish to have another representative than John. John is the BEST. The service representative. I do not wish to have another representative than John. More
by aspann1
Employees Worked With
John is very knowledgeable,professional, and takes great care of his customers . He gives you his undivided attention at all times.
October 01, 2020
My experience with MaryAnn at Mercedes Benz of Durham was awesome . From the moment I walked in MaryAnn exceeded my expectations and was very personable, professional, and pleasant to work with. I am very awesome . From the moment I walked in MaryAnn exceeded my expectations and was very personable, professional, and pleasant to work with. I am very pleased with my purchase and glad I worked with Maryann and Mercedes Benz of Durham . The experience was definitely 5 Star . More
by erickahale78
Employees Worked With
Mary Ann
September 29, 2020
I love the customer service when I walked into the showroom the customer service is very beautiful they're so nice my sales lady name is Mary Ann Wrenn she is so awesome I was kind of nervous and she showroom the customer service is very beautiful they're so nice my sales lady name is Mary Ann Wrenn she is so awesome I was kind of nervous and she just was there for me all the way encouraging me the even the everybody there everybody there even the service department very nice welcome you when you come in and she make me comfortable and I'm so happy with my infinity thank you so much Mary Ann you are the best ! I will tell my friends and family about this location in Durham North Carolina and Mary Ann already started to tell friends about my great experience Mercedes being of Durham great people More
by Black diamondz
Employees Worked With
Mary Ann Wrenn
September 29, 2020
John Hall at Rick Hendrix of Durham NC is excellent!!! Love the customer service he give. I Know and look forward to superb assistance with John whenever I need help. He definitely go above and beyond. Be Love the customer service he give. I Know and look forward to superb assistance with John whenever I need help. He definitely go above and beyond. Beautiful spirit! More
by TamikaTunnerRagland
Employees Worked With
John Hall
September 26, 2020
The service and attention I received from Maryann Wrenn was exceptional. She is very concerned about my needs and finding me just the right vehicle at a great price. was exceptional. She is very concerned about my needs and finding me just the right vehicle at a great price. More
by ergela18
Employees Worked With
Maryann Wrenn
September 25, 2020
The Service Representative, John Hall, did an outstanding job addressing the repairs for our vehicle. John’s friendly, warm personality reassured us throughput the repair process. Cudos to Mercedes of Durha job addressing the repairs for our vehicle. John’s friendly, warm personality reassured us throughput the repair process. Cudos to Mercedes of Durham! More
by dillsports
Employees Worked With
John Hall
September 23, 2020
The fastest and. most convenient auto purchase we've ever had. Super great customer service. Our Product Specialist Jon Choi bent over backwards to make us happy as did the rest of the staff. I love my new had. Super great customer service. Our Product Specialist Jon Choi bent over backwards to make us happy as did the rest of the staff. I love my new (to me) car!! I would recommend them to everyone! More
by bookqueen1
Employees Worked With
Jon Choi
September 20, 2020
My experience with Mercedes-Benz of Durham was outstanding! Jon Choi was honest, professional and knowledgeable. I called and left a message late Friday regarding a car I saw on-line. Early the n outstanding! Jon Choi was honest, professional and knowledgeable. I called and left a message late Friday regarding a car I saw on-line. Early the next Saturday morning Jon had responded and I was able to drive off the lot the same day. More
by tammymbrooks17
Employees Worked With
Jon Choi!!!!!!!!!!!!!!!!!!!!!!
September 19, 2020
Excellent service and understanding of my requirements and at the time of purchase lots of understanding and patience as we went thru the finer points of the purchase and at the time of purchase lots of understanding and patience as we went thru the finer points of the purchase More
by joemac1165
Employees Worked With
Maryann
