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Mercedes-Benz of Easton

Columbus, OH

4.8
707 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 707 reviews

June 21, 2025

I worked with service tech Andrew Weinberg and he did a very good job keeping me informed about what was going on with my vehicle service. He was very easy to work with. More

by grb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
June 19, 2025

Spencer Stewart helped with the maintenance appointment for my GLA and made everything almost effortless for me. He was prompt with giving me updates and explanations and added the flexibility and courtes More

by suzilantz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stewart
Jun 20, 2025 -

Mercedes-Benz of Easton responded

Thanks for letting us know how satisfied you were with Spencer's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, Austin Germain General Manager

June 18, 2025

Chance Moran was wonderful, honest, communicative and informative! I really appreciate his excellent customer service! More

by renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Moran, Cody Gestrich
Jun 20, 2025 -

Mercedes-Benz of Easton responded

Renee, thanks for telling us how pleasant and stress-free your experience was with Chance's support. He's amazing, and we appreciate your kind words. Please visit us again some day! Best Regards, Austin Germain General Manager

June 18, 2025

I am on my second AMG with Germain Mercedes. They say it is the car that pulls you in but it is the service that keeps you returning. Joe Struewing and the service team at Easton have been great More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Struewing
Jun 20, 2025 -

Mercedes-Benz of Easton responded

Matt, thank you for reporting on the exceptional work Joe and our service team have done for you. It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Mercedes-Benz Easton for the highest quality service. Best Regards, Austin Germain General Manager

June 18, 2025

Andrew Weinberg is an excellent service advisor. Always professional, knowledgeable and very helpful. Goes above and beyond to provide the service we need. More

by Lovecars
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Jun 18, 2025 -

Lovecars responded

Yes

Jun 18, 2025 -

Lovecars responded

Yes

Jun 20, 2025 -

Mercedes-Benz of Easton responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Andrew has always taken such great care of you and your vehicle. Thank you for making Mercedes-Benz Easton your #1 choice for service. Best Regards, Austin Germain General Manager

June 18, 2025

Smooth process, friendly staff, and our sales guy, Chance Moran, was the best! I drove nearly 3 hours to this dealership and they made my experience well worth that effort. More

by Mediarefugee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Moran
Jun 20, 2025 -

Mercedes-Benz of Easton responded

We're thrilled you enjoyed a satisfying and smooth dealership experience with Chance! Thank you for taking a moment to share the highlights. We wish you all the best in your summer travels, from the entire team at Mercedes-Benz Easton. Best Regards, Austin Germain General Manager

June 15, 2025

Drew W at Easton is extremely helpful. However, I feel the service cost needs to be reviewed as it is not competitive and i will probably look elsewhere for service More

by Tec0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Jun 16, 2025 -

Mercedes-Benz of Easton responded

Thank you for your positive feedback on working with Drew in our service department. We appreciate your concern about pricing, and would welcome further feedback on any specifics you'd like us to review. Please feel free to get in touch with me directly to discuss. Best Regards, Austin Germain General Manager austin@germainmotorco.com 614-383-4977

June 13, 2025

Spencer, has been extremely helpful and attentive to our issues. He always responds in a timely manner; continuously goes over and beyond and he is very professional. More

by empower2wealth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stewart
Jun 13, 2025 -

Mercedes-Benz of Easton responded

Thanks for taking a moment to share positive and encouraging feedback with us about Spencer! Your loyalty to Mercedes-Benz of Easton is an honor, and we hope to continue being your #1 choice for years to come. Best Regards, Austin Germain General Manager

June 13, 2025

Service satisfaction ,my technician adviser he was honest and helpful . Also he explained everything needed got done More

by Gaston kajyibwami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Austin, Andrew Weinberg, Spencer Stewart
Jun 13, 2025 -

Mercedes-Benz of Easton responded

Thank you for sharing what made this a great service visit, Gaston! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time. Best Regards, Austin Germain General Manager

June 13, 2025

Spencer Stewart superb service advisor. Efficient and a man of his word. Even though he had to deliver news that they had to keep my car for a couple of days he was professional yet empathe More

by Djosey1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Ryan Austin, Spencer Stewart
Jun 13, 2025 -

Mercedes-Benz of Easton responded

Thanks for your positive feedback on the service and support provided to you by Spencer. He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. Best Regards, Austin Germain General Manager

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