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Mercedes-Benz of Easton

Columbus, OH

4.8
682 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 682 reviews

May 06, 2021

Fantastic experience. Eric worked with me to understand both my wants and needs then help me make a decision that was in my best interests. I will gladly visit Eric again when I am ready for my next vehic More

by mthornotn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gray
May 07, 2021 -

Mercedes-Benz of Easton responded

Thank you for leaving Eric this positive review! We are pleased to know that he took great care of you throughout your visit! If there is anything more that he or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new ride! Best Regards, Daniel Govaer General Manager

April 12, 2021

.Ron Roberts made my purchase of my 2017 Mercedes-Benz 250 GLA a great experience. Ron was professional and courteous during my purchase. Thank you, Sonji Waits, Pataskala, Ohio More

by sonjiwaits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Apr 12, 2021 -

Mercedes-Benz of Easton responded

On behalf of all of us at Mercedes Benz of Easton, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ron. Thank you for your business, we look forward to seeing you again soon! Best Regards, Daniel Govaer General Manager

March 25, 2021

Eric gray is one of the nicest salesman I have ever dealt with. He took the time to explain everything about the car that I was looking for and did not make me feel rushed. I would highly recommend him to my More

by Smart dream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Mar 25, 2021 -

Mercedes-Benz of Easton responded

Your complete satisfaction is our ultimate goal and we are pleased to know that Eric provided an experience that met if not exceeded your expectations. We are thrilled to know that you are comfortable recommending him to friends and family. Thank you for taking the time to share. Best Regards, Daniel Govaer General Manager

December 21, 2020

Kristin Robbins is amazing with her customer service . She listened to my concerns and fixed them all . I would highly recommend Germain Mercedes of Easton More

by donhun2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Robbins
Dec 22, 2020 -

Mercedes-Benz of Easton responded

Thank you for your kind review; we are happy to pass along your comments to Kristin here at Mercedes-Benz of Easton! We hope you have a great day! Best Regards, Daniel Govaer General Manager

November 16, 2020

When we arrived at the dealership the only thing we knew is that we wanted a new Mercedes Benz. We were in between a larger SUV and larger sedan. Eric helped us choose the best of both and got us in a 2021 More

by kylewhitney1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Ryan Austin, Terry Billias
Nov 16, 2020 -

Mercedes-Benz of Easton responded

Kyle, We are happy to hear that you got exactly what you wanted out of your car-buying experience with Eric here at Mercedes-Benz of Easton. We wish you safe travels in your new GLC300 and look forward to seeing you again soon. Best Regards, Daniel Govaer General Manager

November 12, 2020

SO Happy with Kristin's servicing 2 recalls where she SO Happy with Kristin's servicing 2 recalls where she ensure they were both done same day. She is very professional, informative, & empathetic in de More

by slorvets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Robbins
Nov 12, 2020 -

Mercedes-Benz of Easton responded

Thank you for taking the time to leave us this 5-star review and for providing positive feedback. When we receive such positive feedback, we rest knowing that we have done our jobs well. Best Regards, Daniel Govaer General Manager

November 02, 2020

I couldn't be happier with my decision to buy from Mercedes Benz of Easton! Cody, Eric, Chuck, and Edrees were a pleasure to work with. I got a great car (2020 CLA 250) for a great price but more impo More

by Austin Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Peterson, Eric Gray, Cody Gestrich
Nov 03, 2020 -

Mercedes-Benz of Easton responded

Austin, We are grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again soon! Best Regards, Daniel Govaer General Manager

October 17, 2020

In would like to thank Terry (sales mgr) and Ken (sales) for there help in working with me yesterday. Ken and later Terry listened to my needs and did there best to fulfill them. Even though we could not d More

by MBTCM
Recommend Dealer
Yes
Employees Worked With
Ken ....sales, Terry Billias
Oct 19, 2020 -

Mercedes-Benz of Easton responded

Although we were unable to earn your business this go around we do appreciate the opportunity. Thank you for sharing your experience and please let us know if we may be of assistance in the future. Best Regards, Daniel Govaer General Manager

October 03, 2020

vishal, was wonderful and is helping me a 2018 gray vishal, was wonderful and is helping me a 2018 gray matte c63s with some premium options and 19/20 inch black wheels amg coupe. Darrell Isaac Dar More

by darcd01
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vishal kumar
Oct 05, 2020 -

Mercedes-Benz of Easton responded

Thank you for taking the time to leave us this kind review. Best Regards, Daniel Govaer General Manager

October 01, 2020

This was my first experience in visiting a Mercedes Benz dealership and I was lucky to have Eric Gray as a salesman. He spent an hour just going over the features of the. At before the test drive. I never More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Ryan Austin, Michael Thomas, Kimberly Knight
Oct 02, 2020 -

Mercedes-Benz of Easton responded

Congratulations on the purchase of your first Mercedes and welcome to the Germain family of dealerships. We are thrilled Eric took great care of you. Enjoy the road and let us know if you need anything as our team is here to support you throughout your ownership experience. Best Regards, Daniel Govaer General Manager

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