
Mercedes-Benz of Easton
Columbus, OH
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Awesome!! My husband and I visited MB of Easton over a year ago to test drive an SUV and was impressed with the vehicle as well as the expert level of customer My husband and I visited MB of Easton over a year ago to test drive an SUV and was impressed with the vehicle as well as the expert level of customer service received from Eric Gray. Needless to say, when I was ready to make a purchase, we returned to see Eric. Eric's professionalism and calm demeanor put us at ease as he thoroughly shared all the information we needed to know about the SUV and the purchasing process. Thank you, Eric :) We also had the wonderful opportunity to meet Conor, Marcus, Ryan and Bashir. Special thanks to each of you for all you do!! Indeed, words cannot express the gratitude in our hearts for this team!! Overall, we are extremely pleased that we chose the Mercedes-Benz of Easton dealership!! More
My wife and I were greeted by Marcus, who made us feel comfortable at the showroom. Marcus showed us around and guided us through the available cars there. I must say that this was my best car shopping ex comfortable at the showroom. Marcus showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. Marcus was very informative and he was answering every question of ours patiently. We will be coming to your showroom for years ahead. Marcus great job, you nailed it. God Bless The Peterson's. A++ More
Very thorough From the first time I visited the dealership to the delivery of the car, Dana was very pleasant, extremely helpful, knowledgeable about the entire MB From the first time I visited the dealership to the delivery of the car, Dana was very pleasant, extremely helpful, knowledgeable about the entire MB line and very accommodating. Both Bashir and Jayden were excellent in the extensive and thorough tour of my new Mercedes GLE. This is exactly what i would expect from excellent service and absolutely necessary in order to understand all of the features, nuances and tips/tricks with this incredible SUV. I am very comfortable in the fact that if I need a any further information or support--either as a follow-up session or a simple phone call, I would receive great attention in answering my questions. More
Germain Mercedes at Easton is Amazing!! Their staff is incredible especially Kevin and Michael! They took very good care of me and the situation I was in with a total loss of my previous car Their staff is incredible especially Kevin and Michael! They took very good care of me and the situation I was in with a total loss of my previous car! There’s no deal Chuck can’t do! Thank you again!!! More
purchased certified pre-owned Mercedes Benz Very friendly. First-class treatment. Super facility. Convenient location. Very personable. Dana was our sales associate and he was very accommodati Very friendly. First-class treatment. Super facility. Convenient location. Very personable. Dana was our sales associate and he was very accommodating in every way. Best experience we have ever had at a dealership. More
Above my every expectations This has been by far, my most pleasant experience in purchasing a new car. Every member of the Mercedes Benz of Easton team went above and beyond wha This has been by far, my most pleasant experience in purchasing a new car. Every member of the Mercedes Benz of Easton team went above and beyond what I had expected. A great customer service experience. More
Superior customer experience What a great experience!!! I’ve bought numerous cars throughout the years but this was by far the best buying experience. The sales team of Terry an What a great experience!!! I’ve bought numerous cars throughout the years but this was by far the best buying experience. The sales team of Terry and Jack did not pressure me or rush me into making a decision. They let me make the decision at my own speed. They answered all of my questions and even pulled up other comparable cars on the Internet so I felt confident in my selection. Ryan in Finance was awesome. He was very knowledgeable and provided us serval options that made the buying experience that much better. Drew in the Service Department met with us to assure us if we have any issues to reach out to him directly. Bashir was the technical guru that sat with us to show us all the bells and whistles on the car. He even came to our house to set up the garage door openers in the car. We also loved the special event!!! More
Amazing Customer Service I was impressed the moment I shook hands with Chris Anders, my sales person. As a sales person myself, I am very critical of sales people (btw, I am I was impressed the moment I shook hands with Chris Anders, my sales person. As a sales person myself, I am very critical of sales people (btw, I am not proud of this characteristic I have but it is true). He was very honest and real and "earned" my business because of his honesty and integrity. So happy we bought from Mercedes-Benz of Easton. I also had an incredible experience with Ryan Laymon. He went out of his way to make our experience with the dealership top notch! He continues to provide exceptional customer service and is the reason we will continue to purchase from Mercedes-Benz of Easton. If you are looking for a new car/SUV please stop and speak with this dealership. It was such a great experience and you should definitely consider this dealership. More
Best experience ever! We had an amazing experience at Germain Mercedes Benz of Easton. From our sales people, Jack Mitrey & Terry Billias, to our technical IT support, Bas We had an amazing experience at Germain Mercedes Benz of Easton. From our sales people, Jack Mitrey & Terry Billias, to our technical IT support, Bashir Aziz it was perfection! They treated us like we were the only people they had to deal with even though I know they were busy. We were given such great attention and they were patient with our many questions! We would definitely recommend Mercedes Benz of Easton to all of our family and friends! More