
Mercedes-Benz of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 684 reviews
Great experience trading and buying my AMG E53 Eric managed the whole experience perfectly, the whole Germain team were involved. I traded a car and bought an AMG. The whole process was effortless Eric managed the whole experience perfectly, the whole Germain team were involved. I traded a car and bought an AMG. The whole process was effortless and efficient. More
New C300 Cabriolet Great job working with me on on all terms of the car. Thanks to all. Quite an experience when the car was delivered. All of them made sure I under Great job working with me on on all terms of the car. Thanks to all. Quite an experience when the car was delivered. All of them made sure I understood not only the finances but all the options when I picked the car up. More

New GLE All in all a great experience. Kevin was very friendly and helpful. The entire team was great to work with. I look forward to seeing if my first im All in all a great experience. Kevin was very friendly and helpful. The entire team was great to work with. I look forward to seeing if my first impressions hold up throughout my lease term. More

Experience at Germain Kevin and the whole staff made us feel very welcome. Everyone there made a point to introduce themselves and say thank you and ask if they could help. Kevin and the whole staff made us feel very welcome. Everyone there made a point to introduce themselves and say thank you and ask if they could help. They asked if they could get us food when we missed lunch and went out of there way to make us feel important More
Always top notch This is the second time I have bought from Germain Mercedes! They always go above and beyond in making your experience flawless! Looking forward t This is the second time I have bought from Germain Mercedes! They always go above and beyond in making your experience flawless! Looking forward to many more purchases with Ben and Germain! More
Mercedes perchase Thanks for the great service. We bought the car online and received good support. Since we do not live in Columbus he allowed our daughter to pick up Thanks for the great service. We bought the car online and received good support. Since we do not live in Columbus he allowed our daughter to pick up the car. Everything else was handled online. More
Out of State Purchase - E63S AMG (The Beast) I searched the internet for a E Class E63S AMG All Black and found Mercedes Benz of Easton (MBofE) had one (1) of three (3) for sale on the east coast I searched the internet for a E Class E63S AMG All Black and found Mercedes Benz of Easton (MBofE) had one (1) of three (3) for sale on the east coast, 350 miles from my home in New York. From my first call with an internet screen-er named Matt to him handing me off to Chris, I new that I would be purchasing this vehicle. I had an odd request, that someone video the vehicle, and without question and in a very short period of time, less than 30 minutes, I had my video from Chris. Thank you Chris and Matt for all your help. I want to thank one other person that had a huge impact on me making my final decision to purchase from MBofE, Chuck Peterson. Chuck made the final steps in the process painless. Thanks, Chuck. I wish my ride home to NY from MBofE was longer as the car and I jelled right away. The six (6) hours flew by. I absolutely love my E63S AMG every time I start it up and hear it roar. It is truly a Beast out on the road. Nothing touches it, period. Thanks to everyone at MBofE. Ronk More
Fantastic experience..Chris was a pleasure to work with This was one of the best experiences we have had buying a car in the last 50 years..no pressure, reasonable pricing and great dealing with Ryan who ha This was one of the best experiences we have had buying a car in the last 50 years..no pressure, reasonable pricing and great dealing with Ryan who handled the financing flawlessly More
Worst service "manager" ever! This guy wouldn't even make it at Midas. Can't believe he works at a Mercedes Benz dealership. He's a real though guy on the phone beware. This guy wouldn't even make it at Midas. Can't believe he works at a Mercedes Benz dealership. He's a real though guy on the phone beware. More
Happy 1st Mercedes Purchase! I have been a very long time Acura car owner, but I decided to take a test drive at the Mercedes Easton location. I was fortunate enough to be connec I have been a very long time Acura car owner, but I decided to take a test drive at the Mercedes Easton location. I was fortunate enough to be connected to Kyle Duncan who warned me that once I got behind the wheel of the new 2020 GLE, I would never look back! He was absolutely right but part of that is attributed to his professionalism and not-pushy but attentive communication style. He answered all of my questions and worked with me over a several day period until I was comfortable with my purchase. It has been a couple of weeks, and he has reached out to see if I needed anything as I learn the ins and outs of the GLE. Thanks, Kyle! I absolutely LOVE my new car :) More