Mercedes-Benz of Easton

Thanks, Justin! You're Awesome! Justin was an absolute pleasure to work with, made me feel very comfortable, at ease, and went out of his way to give the best experience possible. Justin was an absolute pleasure to work with, made me feel very comfortable, at ease, and went out of his way to give the best experience possible. More

Ok service.. not fully what i expected Initially I was please with the service but it took a long time to get my car and I was charged the wrong fee. hopefully my next service will be bette Initially I was please with the service but it took a long time to get my car and I was charged the wrong fee. hopefully my next service will be better. More

Thanks, Eric! I love my new car. Eric has a rare ability of making--what is usually a stressful task (buying a car)--a complete breeze. He assisted me in leasing my new Smart Car Eric has a rare ability of making--what is usually a stressful task (buying a car)--a complete breeze. He assisted me in leasing my new Smart Car from out of state and from the moment I first contacted Mercedes-Benz of Easton to the moment my car arrived at my home, the entire process was flawless and he took care of every detail no matter how small it may have seemed. Eric assisted me in finding literally the exact car I wanted down the color and options, handled the flow of paperwork back and forth through the mail, and arranged the delivery of my vehicle right to my home on Memorial Day of all days! Eric even arranged having my windows tinted prior to me taking delivery because I had mentioned wanting to do it in passing. (It came out beautiful by the way!) Eric is a real car guy who clearly loves what he does, knows what he’s talking about (especially when it comes to Smart Cars), and understands how paramount communication throughout the car-buying experience is for all parties involved. I can’t recommend him or the staff at Germain Automotive enough to anyone who’s searching for their next vehicle. They have a lifelong customer in me for sure. Also I’d like to give my thanks to Ryan L. in finance for helping with the paperwork and getting the deal done so quickly! A+++ experience across the board. More

Not sure if i would get service done here.. I wish they would have honored the online coupon for $130.00 off $250 or more maintenance service. We spent over $1500.00 and they only gave us $75.0 I wish they would have honored the online coupon for $130.00 off $250 or more maintenance service. We spent over $1500.00 and they only gave us $75.00 off. While at the dealership I asked Raquel about the discount and she said she gave it to us, only for me to find out later that she only gave us $75.00. I was in contact with Raquel and she simply said it was too late. I am very disappointed. Why do you offer the coupons if you will not honor them? More

Continued excellence from your service staff. I am an eight year customer of your service center. The service has always been excellent. Even when there has been a concern or problem after service I am an eight year customer of your service center. The service has always been excellent. Even when there has been a concern or problem after service it was handled quickly, efficiently and very much to my satisfaction. More

the service seems to be top notch. nice people too Nice people in the service are. (my car was in for service) Your sales person was poor ,uncaring at best. I had time to look around but sales perso Nice people in the service are. (my car was in for service) Your sales person was poor ,uncaring at best. I had time to look around but sales person didn't seem interested in trying to show me cars. (there was nobody at the dealership when I was there. Just me. He sort of lost out---there are thousands of car available for sale I can shop anywhere. He want a poor at best. More

Professional l and efficient! Very good at getting you in and out as quickly as possible. Everyone is always very nice, and personable. Each time I have come in I was taken care of Very good at getting you in and out as quickly as possible. Everyone is always very nice, and personable. Each time I have come in I was taken care of and was pleased with the work the service department provided. More

great My new adviser--Mitzi-- is fabulous. Even though is always spend a mint just getting to know her was worth it. Service was wonderful. Guys cleaned my My new adviser--Mitzi-- is fabulous. Even though is always spend a mint just getting to know her was worth it. Service was wonderful. Guys cleaned my car beautifully also More

Germain Mercedes Benz, Easton I have leased or purchased 3 cars from Germain Mercedes Benz over the past several years. From the salesman to the financial department to the servic I have leased or purchased 3 cars from Germain Mercedes Benz over the past several years. From the salesman to the financial department to the service department, I experienced top of the line courtesy and attention to detail. I would recommend everyone to this dealership. More

Excellent service First 10,000 mile service for my 2017 Mercedes. Service was excellent plus a loaner car was provided which was a year younger. Service was finished First 10,000 mile service for my 2017 Mercedes. Service was excellent plus a loaner car was provided which was a year younger. Service was finished that same day. More