Mercedes-Benz of Easton

Careless and unqualified. Twice my vehicles have been returned damaged. Once a broken windshield and now a series of scratches that appear to have been buffed. The interiors we Twice my vehicles have been returned damaged. Once a broken windshield and now a series of scratches that appear to have been buffed. The interiors were not touched and the valve stem caps were left in the cup holder. This is not the level of service I have encountered at other dealerships. More

The service and support staff are great! The staff and attention to detail were top notch as usual! I won’t go anywhere else locally for service. I never have any concerns about quality. The staff and attention to detail were top notch as usual! I won’t go anywhere else locally for service. I never have any concerns about quality. More

Fantastic experience! I have the maintenance plan which is wonderful to drop my car, receive a loaner (always a car I haven't driven before), come back & drive away easy br I have the maintenance plan which is wonderful to drop my car, receive a loaner (always a car I haven't driven before), come back & drive away easy breezy. Super polite staff! No strange add-on fees when checking out!! More

Seamless Awesome experience!! Eric made my experience effortless. My treatment from the beginning to end was professional, friendly and easy. Raquel in the ser Awesome experience!! Eric made my experience effortless. My treatment from the beginning to end was professional, friendly and easy. Raquel in the service department is always amazing. She introduced me to Eric when she realized that I would be in the market for a new C class. I highly recommend this dealership. More

Always qauilty service and customer service I'm always impressed with the ease of scheduling service for my vehicle, as well as, the friendly staff and the physical comfortable surroundings . Se I'm always impressed with the ease of scheduling service for my vehicle, as well as, the friendly staff and the physical comfortable surroundings . Service details and charges are always fully explained. More

Service is really bad I brought in my car for AP360 on friday this is my first service and I was told that service would be done by evening.I was waiting from 4 pm and I d I brought in my car for AP360 on friday this is my first service and I was told that service would be done by evening.I was waiting from 4 pm and I didn't get any call. At 5 pm I called in and I couldn't reach out service department directly and I left voice messages thrice. Finally I took uber and reached service center and at the ladies at the payment desk are very rude.They don't even care to answer me. All they need was my signature.I asked why no one cared to answer my calls or returned my calls.I didn't get any answer. I read very bad reviews about the service in Easton Benz showroom. Now I experienced it. I will strongly recommend my friends not to visit Easton Benz. More

They can’t seem to get it right I dropped off my car and explained to the service guy that it needed a new tire as it was bubbling on the outside. He agreed & said the tire looks as I dropped off my car and explained to the service guy that it needed a new tire as it was bubbling on the outside. He agreed & said the tire looks as if it would blow in a day or two. So, they call to say the car is ready & even dropped it off at my house. It was great until I realized they never changed the tire. The same tire that was going to blow up was never switched out. I said I wanted the general manager to call me & I never received a call. Took the car to discount tire. Absolutely ridiculous More

Best Service Excellent speed response in getting to m house where my car was located. He knew exactly what to do in getting my car back in service. Excellent speed response in getting to m house where my car was located. He knew exactly what to do in getting my car back in service. More

Owners meeting Helpful. Looking forward to meeting again to learn more about the electronics. Found all of the people very helpful. When we found we needed service Helpful. Looking forward to meeting again to learn more about the electronics. Found all of the people very helpful. When we found we needed service 4 days after purchasing the car, the service was very good. More

RAQUEL Raquel makes the service experience smooth and with a smile. 6 Mercedes 14 trips to the service department and she has never missed making it professi Raquel makes the service experience smooth and with a smile. 6 Mercedes 14 trips to the service department and she has never missed making it professional and with positive results. More