
Mercedes-Benz of Easton
Columbus, OH
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A Good Deal Eric Gray did a nice job getting everything ready so when I picked up the car it was hassle free thanks eric! A great seal Eric Gray did a nice job getting everything ready so when I picked up the car it was hassle free thanks eric! A great seal More
Staff was friendly, experience was good Every aspect of my car-buying journey was easy, professional and simple. I would definitely go back to this dealership had they not already resolved m Every aspect of my car-buying journey was easy, professional and simple. I would definitely go back to this dealership had they not already resolved my need for a vehicle. More
Best car buying experience They went to of their way to make for a great car buying experience. Exactly what you would expect from Mercedes - great customer service and talented They went to of their way to make for a great car buying experience. Exactly what you would expect from Mercedes - great customer service and talented sales staff. More
Germain Mercedes The Best! Germain Mercedes is simply the best when it comes to purchasing either a brand new or used Benz. Their used cars are as good as new because they ensur Germain Mercedes is simply the best when it comes to purchasing either a brand new or used Benz. Their used cars are as good as new because they ensure that their customers get the best. My wife and I are fixing to get another new truck from them: GL450! They also have one of the best services in Central Ohio! Ps: I am a customer at Germain Mercedes not an employee. More
Easy to work with, better price than anyone else! We purchased two C-300 from this dealership in two weeks. They did us a favor and chased one down from half way across the country. The other I did We purchased two C-300 from this dealership in two weeks. They did us a favor and chased one down from half way across the country. The other I did them a favor and bought off the lot. It was not easy to get everything I wanted for the price I expected to pay with the high lever of service, but they did what the dealers around us could not do! Thanks to Justin for the help, and Rich to stretching my dollars, look forward to getting many more cars from you! We absolutely love the C300 convertible!! More
Pleasant Experience Eric Grey is very good at his job. Very polite and courteous. Was waiting for us when we arrived at the dealership. Things went very smoothly from th Eric Grey is very good at his job. Very polite and courteous. Was waiting for us when we arrived at the dealership. Things went very smoothly from there. Even the loan officer we dealt with was very courteous and helpful. More
Early Lease return Experience and friendly staff, comprehensive summary of vehicle and service warranty. No additional penalty incurred with step up offer. Financing was Experience and friendly staff, comprehensive summary of vehicle and service warranty. No additional penalty incurred with step up offer. Financing was a breeze, no surprises. More
Great Experience and Truly Helpful! My wife and I came to the dealership looking for information about the Smart Car and had a number in mind. After getting a tour of the vehicle we were My wife and I came to the dealership looking for information about the Smart Car and had a number in mind. After getting a tour of the vehicle we were after and an overview of the features we started talking numbers. Like a good salesman, he lightly glossed over some benefits of stepping up a model or two at the beginning, but at no point was he pushy or pressuresome. We weren't even remotely uncomfortable. Once we told him what we needed and at what price point, he switch from sales mode to "let's-make-this-work" mode. It was quite refreshing. He bent over backwards to meet our needs and did an excellent job. We genuinely felt cared for and our needs understood. He's a really cool guy, not even remotely pushy, not artificially smooth or overly sweet and is very easy-going. I've been to a number of dealerships that honestly wore me out—sometimes feeling like downright punishment! This visit with Eric was honestly a nice break in the day. ;) I would definitely recommend an cannot say enough good about our experience with Eric Gray More
All about the customer I have been bringing my Mercedes to Easton for about 5 years and aside from the stellar service I receive the main reason I keep coming back is my ser I have been bringing my Mercedes to Easton for about 5 years and aside from the stellar service I receive the main reason I keep coming back is my service director Raquel Hinkle. She is in constant communication with me when they have my vehicle and no matter how busy they are always takes time to listen to my concerns. It is more than obvious to me from the service staff that they truly do appreciate and value their customers- BRAVO. Thank you Tina Shepherd Barnette More
Eric Gray is always so very helpful, knowledgeable, pleasant & patient when I need service or have a question about my 2015 C300. It shows he is a godly perso is always so very helpful, knowledgeable, pleasant & patient when I need service or have a question about my 2015 C300. It shows he is a godly person. He is a value to your dealership. More