Mercedes-Benz of Easton

Nice job, Raquel really helped us out! I get consistently good service from Easton...it's pricey but I suppose it's worth it. Raquel and Andy do a great job, they care about what's going o I get consistently good service from Easton...it's pricey but I suppose it's worth it. Raquel and Andy do a great job, they care about what's going on. She helped our family out right before a long trip and ate some costs that i know she could have pushed onto me. More

Satisfied I purchased this vehicle, sight unseen. This was the first time I ever did that. I called and spoke with Justin Howe, and he searched for the vehicl I purchased this vehicle, sight unseen. This was the first time I ever did that. I called and spoke with Justin Howe, and he searched for the vehicle, (color and options) that I wanted. There were only a handful located in the U.S. and he was able to find one that matched my needs. Of course, it took over a day to find one because some listed were already sold. He located one in California, made a phone call and had it shipped by rail. It arrived in less than a week, which really impressed me. When I arrived at the dealership, I was greeted by Justin, who later introduced me to Eric Gray who also was very courteous and polite, aside from being very knowledgeable on my make and model. He went over the vehicle with me, showing me all of the controls and switches, and made sure I understood how they operated. While he was doing that, Justin took care of my temporary tag, and after signing a few papers, I was on my way. I would highly recommend, not only the dealership, but these two employees for going the extra mile. Thank you guys. More

Not a happy customer My buying experience at this place was a nightmare, from a disorganized purchase to being overcharged by the service department. Since I never receiv My buying experience at this place was a nightmare, from a disorganized purchase to being overcharged by the service department. Since I never received return phone calls from Robert, maybe you will read this and have an understanding of my frustration. Being able to help your customer from beginning to end and keep your promises will retain customers because you just lost this one. I have no desire to do business with you or this dealership after the service department charged me over 400 for a 600 part that "you" got approval to help with the cost. I was told it was discounted 50% but that was not the case. Highly disappointed with the interactions during the sale to my last visit. I hope this helps someone else when they decide to buy a car from this dealership, I suggest you get everything in writing from Top management not sales guys or service. You just lost a potential returning customer because of this foolishness. More

Phil makes deals happen Going to Mercedes to really get a key fixed while I was on the lot I ran into field who show me around and let me know about the cars that they did o Going to Mercedes to really get a key fixed while I was on the lot I ran into field who show me around and let me know about the cars that they did offer that within our price range at first I thought I was way over my head and care for important as long as they are all lecture in beautiful feel when out of his way into town with me to get me approved and minimal down payment and I live overall satisfied because of the commitment he has to make sure his customers are happy I appreciate him and I've name my new Car beauty cls550 More

Friendly helpful staff without pressure I came in to view a couple of the pre-owned models. Despite being on the lower end of what they offer, I was given a through walk-through of each vehi I came in to view a couple of the pre-owned models. Despite being on the lower end of what they offer, I was given a through walk-through of each vehicle and a test drive. I was helped by Craig Mills and was very pleased with my experience. More

Great service! Both the sales representative and finance representative were outstanding. They listened to my concerns and completely resolved all the issues. Both Both the sales representative and finance representative were outstanding. They listened to my concerns and completely resolved all the issues. Both made this car buying experience a good one. I won't hesitate to buy again from this dealership due their positive efforts. Thanks again to both. More

Professional and Friendly I have purchased/leased two vehicles from this dealership. Sales associates are knowledgeable and friendly. The service department staff have always I have purchased/leased two vehicles from this dealership. Sales associates are knowledgeable and friendly. The service department staff have always treated me as a valuable customer. I plan to do future business with this dealership. More

Really enjoyed working with Eric Gray This was my first experience with Mercedes and I thoroughly enjoyed working with Eric to buy my car. He is very professional and personable. I would d This was my first experience with Mercedes and I thoroughly enjoyed working with Eric to buy my car. He is very professional and personable. I would definitely recommend him to my friends. Very satisfied. More

Hassel and stress Free I work up to 70 hrs a week and Sales:Justin Howe let me work all week sending me several options to chose from...I first reached out to several dealer I work up to 70 hrs a week and Sales:Justin Howe let me work all week sending me several options to chose from...I first reached out to several dealerships online one day to start shopping for a New Vehical..and within aprox 1 Hr Only one Sales Man called me Back Justin Howe ...I told him My credit Score , My Down Payment option and where my monthly payment needed to be...Mr Howe went to work at that moment ... Mr Howe worked with me on several car options as I kept wavering between vehicals. should I go sporty or SUV ?? Mr Howe was always so Patient and Kind. this process went on for aprox 2 weeks, I was wating for him to say" Im done with this Lady she cant make up her mind..He was always the sales man I meet from our very first incounter ..Patient and Kind ..when I decided on My Vehicle..Mr Howe had all the paper work ready when I came in to sign for My New 2017 GLA250 was Ready to Go Fuled up, and clean and took my current vehical and Loan hassel free...and of no surprised by his caring deminor ... Day after My purchase Mr Howe Texted Me a Thank You and if I have any Questions text or call him personaly and stated enjoy "the Benz" Thank You Mr Justin Howe for such a wonderful stress free experience...Customer for Life !!! Leza Leddingham More

wonderful sales staff Craig worked very hard to understand my needs, I highly recommend you seek him out for your next Mercedes-Benz he will serve you well. Craig worked very hard to understand my needs, I highly recommend you seek him out for your next Mercedes-Benz he will serve you well. More