
Mercedes-Benz of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 733 reviews
I've had my vehicle serviced at Mercedes-Benz of Easton for a few years, and my experiences with previous service advisors had always been inconsistent. I often received conflicting repair estimates, deadl for a few years, and my experiences with previous service advisors had always been inconsistent. I often received conflicting repair estimates, deadlines were frequently missed, and I even encountered an incorrect repair once. Additionally, I generally felt talked down to. Recently, I've been working with Spencer Stewart, and I couldn't be happier. His respectfulness, transparency, and professionalism create an excellent service experience. I'm looking forward to working with him again in the future. More
Andy Culver is our service contact at Germain MB of Easton. He is highly professional, detail-oriented, and works with a strong sense of urgency to complete our vehicles efficiently. His excellent comm Easton. He is highly professional, detail-oriented, and works with a strong sense of urgency to complete our vehicles efficiently. His excellent communication keeps us well-informed throughout the process. Thanks, Andy! — Farber Specialty Vehicles More
Drew Weinberg got my car in for service right away, and it was back in my garage within hours! Great service, friendly people and nice clean facility. The video they sent was very helpful. it was back in my garage within hours! Great service, friendly people and nice clean facility. The video they sent was very helpful. More
I needed a new car unexpectedly and Drew Weinberg from service connected me with Jonathon Tolber in sales. They made sure I was taken care of and received a vehicle to my satisfaction. It was a smooth pro service connected me with Jonathon Tolber in sales. They made sure I was taken care of and received a vehicle to my satisfaction. It was a smooth process from start to finish. I appreciate both of them and the staff at Mercedes who are always friendly and helpful. It is one of the reasons I stayed with Mercedes. More
I have worked with Joe Struewing for years now, and I can't say enough good things about him. He is extremely professional and always helpful. He answers my questions and gets me in for on time service can't say enough good things about him. He is extremely professional and always helpful. He answers my questions and gets me in for on time service. He's an asset to Mercedes!! More
Spencer Stewart was very helpful in making me make a good decision on how to get my faulty battery sorted out. He even offered me a ride to a nearby mall whilst I wait for my car. He’s awesome! decision on how to get my faulty battery sorted out. He even offered me a ride to a nearby mall whilst I wait for my car. He’s awesome! More
Had a great experience with my advisor Joseph Struewing for getting new tires and alignment service. I always get great service Mercedes-Benz of Easton- thanks, Joe! for getting new tires and alignment service. I always get great service Mercedes-Benz of Easton- thanks, Joe! More