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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

4.5
2,201 Reviews

1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,201 reviews

October 22, 2022

Friendly and knowledgeable. Very professional through the entire process. Highly recommend the dealership foe your Mercedes needs. More

by reggiepool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manning and Annaya, Mike Zilverberg
Oct 27, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the recommendation!

October 21, 2022

Excellent service. Daniel is very helpful and keeps me informed. Wouldn’t take my car anywhere else. More

by cah47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 21, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business!

October 21, 2022

Ordered tires and scheduled and Replaced tires and returned when promised David was great to work with More

by RGRIGGS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Oct 22, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

October 21, 2022

Great service easy check in and pick up courteous staff members. Great coffe and treats More

by SMUDGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 22, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

October 21, 2022

Mr. Gayton DeRosa is a very nice and wonderful person. The maintenance services were good. More

by Trex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 22, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feecback!

October 19, 2022

Received loaner car. Performed service. Professional and courteous. Found other issues I wasn’t counting on having to repair. More

by Danmarblejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Oct 19, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the input~

October 18, 2022

When I received my car back, the exhaust trim was hanging off. Had to return it back to MB EDH to reinstall. More

by alanrichardellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Oct 19, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the input. We sincerely apologize for your inconvenience.

October 16, 2022

Peter Alexan and John Nixxxxa are two awesome gentlemen that helped me during my visit. More

by calking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alexan
Oct 17, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

October 13, 2022

Dan was super helpful in making my service appointment as smooth and easy as possible. They kept me updated along the way and immediately called when they had an ETA on what my car would be ready! More

by adaugherty44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 19, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

October 11, 2022

Never seem to have any problems here. They are straightforward and always take care of me. Services are always done quickly. Friendly staff that makes sure their customers are taken care More

by GILMETTE85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 12, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

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