Mercedes-Benz of Escondido
Escondido, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 418 reviews
I changed the fuel pump due to a recall and also a battery sensor. The experience was very good. Justin helped to Uber me home and back because my car need to stay there overnight. Five stars. battery sensor. The experience was very good. Justin helped to Uber me home and back because my car need to stay there overnight. Five stars. More
I’ve purchased several vehicles from Gilberto. He always gets me in the vehicle I want with the terms I neeed. He’s the best! He always gets me in the vehicle I want with the terms I neeed. He’s the best! More
Easy to schedule, prompt service, simple car loaner process. Carlos is very friendly and easy to work with. process. Carlos is very friendly and easy to work with. More
Picking up my car was the most frustrating. Even calling ahead it took them 30 minutes after I arrived to locate and bring me my car. Even calling ahead it took them 30 minutes after I arrived to locate and bring me my car. More
I bought my car from this dealership and experienced nothing but problem . Air conditioning not working, a nick in the side and a rusty nail in the tire so I had to replace .. after reviewing the dealer nothing but problem . Air conditioning not working, a nick in the side and a rusty nail in the tire so I had to replace .. after reviewing the dealership was asked to change my review and I would be compensated for the expenses however after I changed my review I did not receive what I was due and then stopped taking my calls or answering me More
Danial, was the best representative Mercedes Benz could have! Thank you. I love my new car! have! Thank you. I love my new car! More
Fantastic customer service and attention to detail. Couldn’t be happier with Jesse Martin my advisor. Couldn’t be happier with Jesse Martin my advisor. More
Very efficient but a little disappointed. I made the reservation online and requested a loaner car. My wife dropped off my S Class for service and was told there were no loaner cars availab I made the reservation online and requested a loaner car. My wife dropped off my S Class for service and was told there were no loaner cars available. She had to cancel plans to wait for the car. They did offer to get her an Uber to go shopping while the car was being worked on but still not good. I have bought every other car from Fletcher Jones in Newport Beach where they literally offered to pick the car up in San Diego for me. Not really stoked on the service treatment after spending 120k on a car. Will likely return to FJ for my next car. More
I found the service provided by those at Mercedes-Benz of Escondido to be exceptional and very professional. Escondido to be exceptional and very professional. More
Our sales rep Mark Caparelli was great very professional, responsive to our questions and went out of his way to deliver our car to us in LA. We would highly recommend Mark to anyone looking for a new or use responsive to our questions and went out of his way to deliver our car to us in LA. We would highly recommend Mark to anyone looking for a new or used Mercedes Benz. More