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Mercedes-Benz of Escondido
Escondido, CA
418 Reviews
Welcome to Mercedes-Benz of Escondido, the go-to luxury car dealership for drivers from San Diego and Escondido, CA. Our Mercedes-Benz dealership is under new management, and ready to prove to you why we should earn your business and your trust. Whether you’re interested in buying or leasing a new Mercedes-Benz or are seeking service on the luxury car you already drive, you’ll find our team of Mercedes-Benz experts fully dedicated to your needs. We strive to go above and beyond for every customer who walks through our doors, and we’ll provide you with the individualized attention you deserve. Visit our Escondido Mercedes-Benz dealership today to start shopping for your dream car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 418 reviews
March 29, 2024
The appointment was easy to get. Jess was friendly and helped answer my questions. The car was not washed as promised so the manager (did not get his name) helped organized a quick Jess was friendly and helped answer my questions. The car was not washed as promised so the manager (did not get his name) helped organized a quick wash. The bill for the work done was very high. More
by BARBARABROKAW
Verified CustomerEmployees Worked With
Helpful March 29, 2024
Gilberto was helpful and quick to respond to my questions. It was a smooth process. questions. It was a smooth process. More
by TCORDEROBAUTISTA
Employees Worked With
March 28, 2024
Carlos Sanchez is the BEST service manager! He works extra hard and above and beyond to make sure everything is repaired perfectly And if it’s not, he makes it right the next time. Repair error He works extra hard and above and beyond to make sure everything is repaired perfectly And if it’s not, he makes it right the next time. Repair errors happen and it’s how you fix those mistakes that impress me!! I am beyond happy with this dealership once again. In addition, I specifically ask for non-electric loaners, and he makes it happen. He is the best service manager since I had Larry Hastings, RIP 👼🏻 THANK YOU! More
by GBISHAR
Employees Worked With
March 28, 2024
Trevor, was very helpful in assisting with the coolant issue at hand. In fact, i will be back for tires nect week. Thanks issue at hand. In fact, i will be back for tires nect week. Thanks More
by AGARCIA111
Employees Worked With
March 27, 2024
Trevor was personable and professional and everything went as smoothly as possible. I couldn't be happier. Thanks so much! went as smoothly as possible. I couldn't be happier. Thanks so much! More
by ILOVINSKY
Employees Worked With
March 27, 2024
Quick online booking, excellent explanation for the work that needs to be done. Video updates during the service. Complete satisfying experience. that needs to be done. Video updates during the service. Complete satisfying experience. More
by CRIMSONNN
March 26, 2024
Our sales rep Mark Caparelli at the Escondido dealership was great to deal with and very responsive/transparent. His customer service skills are extremely professional and it was a pleasure working with him was great to deal with and very responsive/transparent. His customer service skills are extremely professional and it was a pleasure working with him. We have bought many vehicles for our family over the last 40+ years and I would certainly contact Mark again for any future vehicle purchases he was a pleasure to work with. More
by DENGEL1
Employees Worked With
March 25, 2024
Service was great. Was extremely helpful setting up the features of the vehicle. Financing helped in getting value for future services. Was extremely helpful setting up the features of the vehicle. Financing helped in getting value for future services. More
by BDKIM9
Employees Worked With
March 25, 2024
Excellent service,good customer service and nice staff. Especially thanks to Carlos Sanchez for helping me and leave very happy. Especially thanks to Carlos Sanchez for helping me and leave very happy. More
by ROSINROC
Employees Worked With
March 25, 2024
I would go back. And I always do for my service ... Great work they do And I always do for my service ... Great work they do More
by SPARKY6000
Employees Worked With
